Epic Applications Analyst

This is a fully remote position, open to applicants in Alabama, +43 more states.

📋 Description

• Deliver system-level support for designated Epic applications, encompassing installation, configuration, maintenance, troubleshooting, and ongoing enhancement.

• Assist with application builds, upgrades, implementations, testing, and validation processes.

• Investigate application-related issues, pinpoint root causes, and implement enduring solutions.

• Collect and convert business, clinical, and financial requirements into technical solutions.

• Collaborate with clinical, operational, financial, IT, and application teams.

• Offer technical guidance, education, and troubleshooting assistance to end users.

• Lead and engage in project planning, goal and milestone establishment, work-plan creation, and task coordination.

• Convey project status, risks, issues, and changes; escalate complex matters as necessary.

• Identify chances to enhance application functionality, processes, workflows, system performance, and team productivity.

• Participate in an on-call rotation as necessary.

• Report directly to the Application Manager.

⛳️ Requirements

• A Bachelor’s degree in healthcare information technology or a related field is preferred; equivalent relevant experience may be accepted in place of a degree.

• An active Epic certification in the assigned application/module (ASAP certification) is mandatory.

• An active Epic certification in the assigned application/module (Care Everywhere certification) is preferred.

• A minimum of 3 years of experience in technology, healthcare, or a related sector.

• Practical experience in supporting, configuring, building, or maintaining relevant applications.

• Familiarity with Epic application build and configuration, as required for the assigned module.

• Proven ability to troubleshoot technical problems, collaborate with cross-functional teams, and contribute to successful project execution.

• Ability to perform sedentary work, including sitting for prolonged periods and occasionally exerting up to 10 pounds of force.

• Ability to operate within core operational and collaborative hours aligned with Eastern Time (ET).

• Willingness and capacity to travel up to 25%, including travel for go-live implementations.

🏝️ Benefits

• Flexible remote work arrangement.

• Opportunities for skill enhancement and mentoring.

• Professional development opportunities.

• Support during on-call rotations.

• Up to 25% travel, including travel for go-live implementations.