EPIC Application Analyst II, Cadence/SER

This is a fully remote position, open to applicants in Alabama, +9 more states.

📋 Description

• Conduct system analysis and design for Epic applications, covering requirements, specifications, configuration, documentation, testing, and implementation.

• Offer application support, troubleshooting, training, and reporting services.

• Assist with integrated third-party applications.

• Act as a liaison between TSG groups, clients, and vendors.

• Perform foundational to intermediate analysis of Epic application design.

• Plan implementations and enhance application utilization.

• Address issues with minimal to moderate supervision, track problems, and provide updates.

• Manage assigned responsibilities and support project tasks while adhering to deadlines.

• Engage in requirements gathering and help facilitate design sessions.

• Analyze client business requirements under the guidance of senior analysts.

• Create documentation and reference materials.

• Develop a solid understanding of assigned Epic modules and system integrations.

• Follow application change management protocols.

• Monitor work efforts, including time, tasks, incidents, and enhancements.

• Participate in an on-call rotation, which may include evenings, weekends, and holidays.

• Collaborate with clients, vendors, colleagues, and leadership in a matrixed environment.

⛳️ Requirements

• Associate degree in computer science, information systems, healthcare, business, or a minimum of 2 years of relevant experience may be accepted in lieu of a degree.

• At least 2 years of related experience required.

• Ability to obtain and maintain a minimum of 2 vendor and/or industry certifications/proficiencies as specified by management.

• Maintain certification/proficiency in a relevant Epic module.

• Proactive team player capable of working with minimal supervision.

• Strong organizational, problem-solving, and analytical abilities.

• Capacity to work independently as well as within a team environment.

• Flexibility to prioritize multiple projects and adhere to deadlines.

• Excellent oral, written, and presentation communication skills.

• Ability to collaborate effectively with clients and vendors.

• Experience working in a matrixed environment and understanding bimodal work principles.

• Willingness to work beyond standard hours, including on-call rotation after hours.

• Occasional travel may be required.

🏝️ Benefits

• Comprehensive Medical, Dental, & Vision Benefits.

• Employer Funded Pension Plan, vested after five years.

• Voluntary 403B.

• Paid Time Off (accrued from day one).

• Onsite fitness studios.

• Discounts to Carilion Wellness centers.

• Access to the Personify Health health and wellness app.

• Childcare discounts.

• Opportunities for continued education and training.