E&O Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop strategies for Education and Outreach in collaboration with business units.

• Create execution plans for communication, education, and outreach initiatives.

• Supervise the design and implementation of outreach education and activities in partnership with the Minnesota Department of Human Services, vendors, and stakeholders.

• Conduct research and produce educational and outreach materials, including Training Plans, Provider Welcome Packets, and Provider Manuals.

• Aid in the creation of training programs, materials, and delivery formats such as live seminars, recorded seminars, and e-learning.

• Assess and analyze the effectiveness of education and outreach activities and sessions.

• Keep comprehensive records of registration and attendance.

• Act as the subject matter expert for the internal learning team regarding contract and outreach population issues.

• Identify enhancements to education and outreach content to minimize provider confusion or mistakes.

• Participate in special events or forums designated by the Minnesota Department of Human Services.

• Offer logistical support, scheduling, administration, coordination, event planning, equipment, materials, supplies, and technology for training requirements.

⛳️ Requirements

• A Bachelor's degree is required.

• A Master's degree is preferred.

• At least 7 years of relevant experience is necessary.

• More than 2 years of experience in Pharmacy Benefit Management or health plan operations is required.

• Over 7 years of training experience is mandatory.

• A minimum of 2 years in a training supervisory role is essential.

• Must be eligible to work in the United States without requiring a work visa or residency sponsorship.

• Capable of providing leadership and direction to team members.

• Demonstrated expertise in instructional design and principles of adult education and training.

• Ability to transform abstract concepts into concrete solutions and convey technical information to non-technical audiences.

• Proven track record of effectively interacting with and positively influencing organizational leadership.

• Exceptional facilitation and classroom management abilities.

• Strong technical skills in computer systems and a solid understanding of computing concepts.

• Willingness to travel as necessary.

• Proficient knowledge of MS Office (Word, Excel, PowerPoint).

• Outstanding organizational and planning capabilities.

• Excellent communication, presentation, public speaking, and facilitation skills.

• Experience in delivering classes both in-person and remotely, engaging audiences and maintaining high energy levels.

• Ability to build credibility with the provider community and collaborate effectively with leaders.

• Familiarity with web-based training.

• Experience with Learning Management Systems (LMS).

• Background in authoring/editing clinical training content and delivering clinical training to providers.

• Clinician experience is preferred.

• Familiarity with the California Department of Health Care Services (DHCS), Fee for Service Medicaid, and/or Managed Medicaid is preferred.

🏝️ Benefits

• Benefits, incentives, and additional compensation are available through Prime Therapeutics' Benefits Page.

• We are an equal opportunity and affirmative action employer.

• Reasonable accommodations are provided for employees with disabilities.

• Tobacco-Free Workplace.