Enterprise Solutions Engineer – MSP

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Take charge of the entire pre-sales technical journey for MSP and enterprise clients.

• Work closely with Account Executives and Sales Leadership to foster channel expansion.

• Collaborate with onboarding and Customer Success teams to expedite time-to-value.

• Assist in the evaluation and alignment of technical materials within RFPs and RFIs.

• Act as a strategic liaison between Sales and Product teams.

• Develop and sustain reusable technical resources.

• Represent NinjaOne at MSP and IT channel events.

⛳️ Requirements

• Over 10 years of experience in pre-sales engineering, solutions architecture, or technical consulting roles supporting MSP or enterprise B2B SaaS clients.

• Expertise in Windows environments.

• Familiarity with Linux/macOS systems and basic command-line troubleshooting skills.

• Strong comprehension of networking principles.

• Practical experience with RMM tools, ITSM platforms, and endpoint lifecycle management.

• Proficient in scripting with PowerShell, JavaScript, and/or VBScript.

• Experience with Salesforce, Jira, Highspot, or similar systems.

• Bachelor's degree is preferred but not mandatory.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan.

• Unlimited PTO.

• Opportunities for growth and advancement.