Enterprise Solution Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Create scalable and adaptable solution architectures for Baldwin Retail that align with enterprise architecture principles and IT strategy.

• Convert product requirements into technical designs by collaborating with product owners to grasp business processes and pinpoint challenges.

• Develop agentic AI and automation solutions, including patterns for agent orchestration, integration of LLM, human-in-the-loop workflows, and tool/API exposure for agent usage.

• Contribute to the establishment of design standards, guardrails, and reference patterns utilized by engineering teams.

• Assess third-party products, platforms, and cloud services while formulating recommendations on whether to build or buy.

• Review solution designs with engineering teams to identify risks and architectural deficiencies.

• Collaborate with Security, Compliance, and Risk teams to incorporate information security, Business Continuity, and Disaster Recovery requirements.

• Work alongside Data Platform teams on data processing methodologies, integration strategies, and access limitations.

• Generate architectural decision records, integration specifications, and design documentation.

• Design and implement cloud solutions across AWS and Azure, ensuring reliability and operational readiness.

• Create prototypes for new solutions, validate component compatibility, and establish reusable patterns.

• Engage in architecture reviews and design discussions.

• Guarantee that solutions adhere to cloud best practices regarding reliability, cost efficiency, observability, and performance.

• Evaluate emerging technologies, including generative and agentic AI, for their relevance to the Retail technology roadmap.

⛳️ Requirements

• Extensive technical knowledge in solution and application architecture, particularly in distributed systems, API design, enterprise integration patterns, and event-driven architectures.

• Strong understanding of cloud architecture principles across AWS and Azure, focusing on compute, networking, identity, and security controls.

• Practical knowledge of AI and automation solution patterns, including LLM integration, retrieval-augmented generation, and agent orchestration frameworks.

• Familiarity with secure design principles and architectural controls applicable to regulated environments (SOX, SOC 2, PCI, PII).

• Capacity to convert product requirements into viable technical solutions and effectively convey designs to both technical and non-technical stakeholders.

• Excellent analytical and problem-solving abilities, including root cause analysis and assessment of various technical paths amid uncertainty.

• Skill in fostering alignment among product owners and cross-functional engineering teams.

• Understanding of cloud-native observability, monitoring, scalability design, and performance optimization.

• High level of ownership and adaptability in a fast-evolving technological and business landscape.

• A bachelor's degree is mandatory.

• Ideally, 12 to 18 years of experience in software development, design, or solution architecture, with a robust background in business and technical solution delivery.

• Proven experience in application development, having built at least one application from the ground up throughout the entire development lifecycle.

• Experience in designing scalable, secure, and highly available systems on AWS and/or Azure.

• Exceptional written and verbal communication skills, including the ability to create clear technical documentation.

• Practical experience in designing or delivering agentic AI or intelligent automation solutions in a production setting.

• Familiarity with Salesforce platform architecture, integration, or solution design.

• Knowledge of Applied Epic or similar insurance agency management systems.

• Experience in the insurance or financial services sector, or equivalent experience in a regulated industry.

• Experience with workflow orchestration and automation platforms.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance plans.

• Competitive salary with performance-based incentives.

• Opportunities for professional development and continuing education.

• Flexible work schedule and remote work options.

• Generous paid time off and holiday policies.