This is a fully remote position, open to applicants in South Africa.

📋 Description

• Act as the main point of contact for enterprise-level client accounts.

• Cultivate and enhance long-term client relationships, emphasizing retention and growth.

• Lead virtual meetings, reviews, and presentations with senior stakeholders.

• Identify opportunities for upselling and cross-selling within current accounts.

• Serve as a trusted advisor by comprehending client objectives, challenges, and success metrics.

• Collaborate with internal teams to guarantee effective delivery and client satisfaction.

• Ensure accurate documentation of accounts, forecasts, and reporting in CRM systems.

⛳️ Requirements

• Proven track record as an Account Manager overseeing enterprise or high-value client accounts.

• Demonstrated ability to manage long-term, client-facing relationships at a senior level successfully.

• Previous remote work experience is essential, along with proficiency in remote collaboration tools (e.g., Slack, Zoom, Google Workspace, CRM platforms); candidates should ideally have experience with US or UK-based companies—applications lacking this experience will not be considered.

• Outstanding verbal communication skills with a confident and professional presence on camera.

• Capable of engaging, influencing, and building trust with senior and executive-level stakeholders.

• Highly self-motivated, dependable, and able to work independently in a remote setting.