Enterprise Account Manager

This is a fully remote position, open to applicants in Connecticut, +4 more states.

📋 Description

• Oversee, monitor, and implement account management for current institutional client accounts to foster sustainable and replicable growth and revenue.

• Work collaboratively with institutional clients to gather voice of customer (VOC) insights for IT and Software Development of the CARE solution.

• Partner with the marketing team to identify key opinion leaders (KOLs), conduct clinical research, and enhance testimonials and marketing outreach efforts.

• Ensure that clients enjoy a robust, multi-faceted experience with Ambry's products and services.

• Together with the ESE and/or AE, keep customers informed about relevant product updates.

• Collaborate with ESE, AE, and ASD to form a CARE Steering Committee within institutional clients, facilitating the setup and development of monthly and quarterly client business reviews.

• Responsible for driving revenue growth, site expansion, and compliance within institutional clients.

• Establish and manage ongoing client adoption, training, and development of best practices.

⛳️ Requirements

• Demonstrated experience in sales or as a sales support specialist, providing solutions tailored to customer needs.

• 3-5 years of experience in sales, project management, software sales, or Healthcare IT within the health system, Integrated Delivery Networks (IDNs), and regional laboratory markets.

• Strong communication, leadership, and executive presence, with excellent interpersonal skills and a knack for building relationships across all organizational levels.

• Exceptional organizational abilities and resource management skills.

• Proficiency in Health System Navigation and Strategic Agility.

• Expertise in Innovation Management.

• Strong problem-solving and negotiation skills.

• BS/BA degree in business administration, sales, or a related field.

🏝️ Benefits

• Medical

• Dental

• Vision

• Flexible Spending Account (FSA)

• Paid sick leave

• Generous paid time off (PTO) program