Enterprise Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish trust and foster robust business relationships with key decision-makers in Absorb’s most promising accounts.

• Create strategic account plans to implement strategies that will lead to upselling and cross-selling opportunities.

• Collaborate with internal teams (Leadership, Solutions Engineers, Account Development representatives) to formulate and execute expansion plans from Discovery to Closed Won.

• Keep track of your pipeline to ensure timely actions are taken to facilitate the sale until it is closed successfully.

• Work in conjunction with support and technology teams to gain expertise in Absorb LMS and the broader learning management landscape.

• Showcase Absorb LMS functionality and present pricing options that align with customer goals, supporting Absorb’s ongoing growth.

• Partner with existing Customer Success resources to identify risks and mitigate churn whenever possible.

• Utilize customer and prospect contact activity tools and systems, ensuring relevant information is updated within these systems.

• Monitor and analyze market and competitor activities, providing pertinent reports and insights.

⛳️ Requirements

• Strong background in technology sales and client management with a minimum of 7+ years of experience.

• Capability to become a trusted advisor to senior leaders within client organizations.

• Exceptional business communication skills, both written and verbal.

• Experience working with a global client base.

• Willingness to travel for business when necessary.

• Strong team player within internal teams.

• Post-secondary degree – business undergraduate degree or MBA.

🏝️ Benefits

• Fully remote-first work with flexible work arrangements 🏡

• Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, and comprehensive medical and dental benefits based on your country of location 🧘

• New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

• Endless opportunity for career growth and internal mobility 🌱

• Employee driven DE&I programs 🫶