Enterprise Account Manager

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Establish trust and cultivate robust business relationships with key decision-makers in Absorb’s most promising accounts.

• Develop strategic account plans to implement strategies that will create upsell and cross-sell opportunities.

• Collaborate with internal resources (Leadership, Solutions Engineers, Account Development representatives) to formulate and execute expansion plans from Discovery to Closed Won.

• Oversee your pipeline to ensure timely actions are taken to facilitate the sale to a successful close.

• Work in conjunction with support and technology teams to gain expertise in Absorb LMS and the broader learning management landscape.

• Exhibit Absorb LMS capabilities and present pricing options that align with customer objectives, contributing to Absorb’s ongoing growth.

• Partner with existing Customer Success resources to identify potential risks and mitigate churn whenever feasible.

• Utilize customer and prospect engagement tools and systems, updating relevant information in these systems.

• Track and report on market and competitor activities, providing pertinent reports and insights.

⛳️ Requirements

• Proven experience in technology sales and client management, with at least 6+ years in the field.

• Capability to serve as a trusted advisor to senior leaders within client organizations.

• Exceptional business communication skills, both written and verbal.

• Experience engaging with a global client base.

• Willingness to travel for business as necessary.

• Strong collaborative spirit as an internal team player.

• Post-secondary education – business undergraduate degree or MBA.

🏝️ Benefits

• Fully remote-first work environment with flexible work arrangements.

• Comprehensive Health and Wellness Benefits, including retirement savings programs, eligibility for two different bonus plans, generous time off, and extensive medical and dental benefits based on your country of residence.

• New Hire Equipment Allowance and monthly Flex Allowance to support your success.

• Unlimited opportunities for career advancement and internal mobility.

• Employee-driven Diversity, Equity & Inclusion programs.