Enterprise Account Executive

This is a fully remote position, open to applicants in New York, +4 more states.

📋 Description

• Meet sales targets for designated territory and/or accounts.

• Maintain proactive sales development efforts to ensure a robust pipeline.

• Conduct a comprehensive discovery process to understand client needs.

• Clearly communicate value propositions that drive customer outcomes.

• Navigate complex, multi-threaded sales cycles involving all stakeholders.

• Address technical and business objections from potential customers as needed.

• Perform online or in-person product demonstrations for qualified prospects as required.

• Respond to RFPs for suitable business opportunities where Gainsight aligns.

• Collaborate with Gainsight’s Professional Services team to assess training and consulting requirements for successful implementations.

• Cultivate and sustain industry knowledge and awareness of competitive products and markets.

• Maintain an in-depth understanding of Gainsight's products and services.

• Familiarize yourself with Gainsight’s application within the industry and best practices.

• Serve as a subject matter expert for your assigned industries and territory.

• Collaborate with Business/Sales Development Representatives to define and enhance prospecting initiatives within your territory.

• Enter new leads, contact details, log calls, and other sales information into SFDC for prospects, partners, and customers.

• Prepare formal proposals, generate price quotes, collaborate with management on contract negotiations, and coordinate the collection of necessary paperwork to process orders.

• Investigate and resolve customer issues related to releases, payments, product usage, or implementation as required.

• Provide insights (customer/prospect needs, industry trends, market perceptions, competitive intelligence, etc.) to company management, Marketing, and Product Management teams.

• Host online webinars to generate qualified leads.

• Organize, promote, and conduct round table events in key locations within your territory.

• Travel to and participate in customer and prospect meetings, trade shows, conferences, and round tables; expect 40-50% travel annually.

⛳️ Requirements

• 5+ years of pertinent experience selling Enterprise Solutions (SaaS and services) to Fortune 1000 companies.

• Bachelor's degree (or a comparable combination of education and experience).

• Proficient and comfortable engaging with and presenting to C-Suite level contacts, handling six-figure deal sizes, and navigating 6-12 month sales cycles.

• Experience in the Customer Success and Product Experience sectors, collaborating with key decision-makers such as Chief Revenue Officers, Chief Customer Officers, and leaders in Customer Success and Product Management to strategize for mutual success.

🏝️ Benefits

• Fully covered medical premiums (employee-only).

• Flexible PTO.

• 401(k) plan.

• Dental and vision coverage.

• Remote work options.

• $10,000 lifetime fertility stipend.

• Access to coworking spaces worldwide.

• Dedicated Recharge Holidays - one long weekend each quarter to relax and reset.