English-Spanish OPI/VRI Interpreter – Sign-On Bonus

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Ensure effective and precise communication between individuals who speak English and Spanish.

• Deliver blended Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services.

• Provide interpretation in medical, social service, customer care, and financial contexts.

• Employ consecutive interpretation methods.

• Uphold professionalism, impartiality, confidentiality, and accuracy in all interactions.

• Adhere to attendance, schedule compliance, quality standards, and operational procedures.

• Fulfill recruitment, technical verification, and client onboarding prerequisites prior to the designated start date.

⛳️ Requirements

• A minimum of six months of documented professional experience in remote English-Spanish OPI and/or VRI interpretation.

• Advanced proficiency in English at a minimum C1 level, accompanied by strong verbal and written communication abilities.

• Native or near-native fluency in Spanish, with exceptional comprehension and active listening capabilities.

• Proficient in delivering accurate, complete, impartial, and professional consecutive interpretation.

• Solid understanding of medical, financial, and social service terminology.

• Knowledge of patient privacy, confidentiality, and HIPAA-compliant regulations.

• Excellent attention to detail, active listening skills, emotional composure, and the capacity to remain neutral in sensitive scenarios.

• Dedication to attendance, schedule compliance, quality benchmarks, and established operational protocols.

• Ability to work autonomously in a quiet, professional setting.

• A stable and reliable internet connection with an Ethernet cable directly linked to the router or modem; Wi-Fi is not allowed.

• An approved client-compatible USB headset; Bluetooth headsets, mono headsets, and integrated microphones are not acceptable.

• A computer equipped with an Intel Core i5 processor, 6th generation or newer.

• A webcam capable of 720p or 1080p resolution.

• An updated version of Chrome, Safari, Microsoft Edge, or Firefox browser.

• A quiet, distraction-free workspace that is suitable for confidential interpretation sessions.

• Availability to complete recruitment, technical verification, and client onboarding before the designated start date.

🏝️ Benefits

• Compensation for each eligible logged-in hour, including time spent on calls and waiting in the queue, subject to applicable program terms.

• Sign-on bonus.

• Performance bonuses for achieving defined performance and quality metrics.

• Bonuses for schedule adherence.

• Opportunities for overtime work.

• 100% remote work from home.

• A structured workweek consisting of five days with two scheduled days off.

• A supportive team environment.

• A culture of continuous improvement.