Engineering Manager, Platform

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead a comprehensive full-stack platform team that oversees KOHO's mobile and web platforms, internal tools, and the risk domain.

• Supervise employees and partner contractors, establish expectations, create career advancement pathways, and foster a culture of accountability.

• Take ownership of mobile app release processes, encompassing build pipelines, release schedules, app store submissions, phased rollouts, and feature flag management.

• Ensure the web platform remains healthy, scalable, and dependable.

• Enhance the frontend developer experience via tooling, shared components, CI/CD, testing, and AI-enhanced workflows.

• Develop and maintain internal tools utilized by operations, support, and business teams.

• Assume leadership for risk-related systems and experiences in collaboration with Risk and Compliance stakeholders.

• Oversee relationships with third-party vendors, including evaluation, integration, performance management, cost analysis, renewals, and migrations.

• Maintain production stability through observability, support rotations, incident responses, and the reduction of technical debt.

• Collaborate with authentication and authorization teams on initiatives for mobile and web.

• Convert Platform OKRs into a focused quarterly roadmap.

• Report to the Senior Manager of Platform Engineering and engage stakeholders across Risk, Product, and Security.

⛳️ Requirements

• Over 5 years of experience in building and operating production software across web or mobile frontends and backend services.

• 1 to 3 years of experience managing an engineering team of 3 to 6 members.

• Proven success in coaching engineers, managing performance, recruiting, and cultivating an inclusive, high-trust team culture.

• History of owning critical customer-facing or business-critical systems.

• Experience in managing third-party vendor relationships and making decisions between building or buying solutions.

• Capability to translate high-level business objectives into actionable plans despite ambiguity.

• Ability to shape roadmaps, enhance team processes, and resolve complex implementation or production challenges.

• Proficiency in explaining technical trade-offs to non-technical stakeholders and producing clear documentation.

• Experience with mobile CI/CD, release automation, app store procedures, and frontend build tooling at a consumer scale.

• Proven track record in delivering internal platforms or administrative tools.

• Background in financial services, payments, fraud prevention, identity verification, or authentication and authorization.

• Knowledge of OAuth/OIDC, SSO, or MFA.

• Experience with developer tooling, shared components, CI/CD, and self-service platforms.

• Familiarity with using AI to expedite development, testing, and code review.

• Experience with end-to-end system ownership, observability, on-call duties, and feature-flagged releases.

• Hands-on experience with Onfido or Auth0 is preferred.

• Must have legal eligibility to work in Canada.

🏝️ Benefits

• Competitive compensation and equity options.

• Generous vacation policy.

• Wellness days provided.

• Flex Days available.

• Holiday closures observed.

• Remote-first work environment.

• Support for coworking arrangements.

• Annual all-hands retreat.

• Access to coaching and growth programs.

• Parental top-up and leave policies.

• Comprehensive health benefits package.

• Power-up budgets for books, home office setups, phone and internet, AI tools, and professional development.