Engineering Manager – Messaging & Applications Teams

This is a fully remote position, open to applicants in United States.

📋 Description

• You are enthusiastic about taking responsibility for comprehending and advocating for the investments and decisions made by your team (including challenging, redirecting, and providing support across functions), while showcasing a clear understanding of our organizational objectives and how the work you lead is the most valuable investment to achieve them within your area of ownership.

• Directly manage and mentor the Messaging and Applications teams (comprising engineers, a team lead, and QA across both teams), delivering consistent, constructive feedback and conducting performance evaluations to promote professional growth.

• You recognize the distinction between good and exceptional performance and know how to elicit this from your team members, including understanding when to challenge, redirect, and manage up or out.

• You understand when and how to advocate for new team members or essential skillsets that would enable the department to achieve greater results.

• Actively engage in the recruitment, interviewing, and retention of top-tier engineering talent, collaborating with other people managers to enhance team engagement and foster a positive company culture.

• Promote the adoption of modern, AI-assisted engineering practices across both teams by assessing new tools, establishing responsible-use guidelines (particularly regarding PHI), and continuously elevating standards for productivity and quality.

• Collaborate with engineering and product leadership to refine and implement the technical strategy for a reliable, compliant, and scalable core product.

• Oversee shared ownership and coordination between the two teams, considering that they operate within the same core web application and codebase.

• Stay closely involved with the solutions, and when necessary, take a hands-on approach: communicating through prototypes or example applications, assisting in overcoming obstacles, and reviewing technical work.

• Keep updated on emerging technologies and industry trends, advocating for best practices within the department; review and collaborate with engineers on technical specifications to ensure excellence in execution.

• Work in close collaboration with Product and Design to conceptualize and define impactful solutions, often through Product Requirements Documents (PRDs).

• Expertly lead and facilitate team rituals such as Kickoffs, Retrospectives, and Tech Debt Reviews, and work cross-functionally to understand estimates and prioritize the backlog, making practical trade-offs.

• Develop processes, tools, and systems that improve the overall effectiveness of the department.

• Contribute to the team by participating in the On-Call (PagerDuty) rotation.

⛳️ Requirements

• Proven Track Record: A minimum of 5 years of successful experience as an Engineering Manager overseeing product/application engineering in two or more early-to-growth-stage remote startup environments.

• Strategic Leadership: A demonstrated ability to lead and drive the delivery of long-term technical projects across multiple teams, achieving measurable outcomes.

• Technical Proficiency: Strong technical knowledge with a deep understanding of building and operating customer-facing web applications (web frameworks, relational databases, APIs, cloud infrastructure).

• Modern & AI-Assisted Engineering: A history of adopting modern development practices and utilizing AI-assisted tools (e.g., AI coding assistants and LLM-based workflows) to enhance engineering velocity and quality, with the discernment to apply them responsibly in a healthcare/PHI context. You actively coach your teams to integrate these tools into their daily work.

• Hands-on Experience: The capability to engage with the codebase when necessary. (This is primarily a management role; however, you should be able to assist in debugging issues, reviewing technical work, and facilitating team unblockage.)

• Collaborative Expertise: Exceptional skills in collaboration and influence, effectively working across departments to create optimal solutions while navigating multiple constraints.

• Situational Awareness: The ability to determine when to dive into technical details and when to maintain a higher-level perspective while collaborating with Engineers, Product, and Design.

• Cultural Advocate: A commitment to fostering both individual growth and a high-performance engineering culture that attracts top talent.

• Mentorship: A growth-oriented mindset with the ability to guide others on their developmental journey.

• Communication Skills: Exceptional written and verbal communication skills, particularly in a fully remote setting.

• Autonomous Prioritization: Proficiency in independently identifying and managing priorities across two teams, ensuring an efficient workflow.

• Diversity and Inclusion: A commitment to promoting diversity and inclusion within teams, especially given our global team composition.

• This role requires the candidate to reside within the United States of America.

🏝️ Benefits

• Paid parental leave for biological and adopted children.

• 18 paid company holidays, including a one-week break mid-year and one week at the end of the year.

• 9 wellness days to be utilized for self-care or any life events.

• 15 days of Paid Time Off (PTO).

• A one-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter.

• Comprehensive medical, dental, and vision insurance for employees and their families.

• Health Savings Accounts and Flexible Spending Accounts.

• Short & long-term disability insurance.

• A $100 yearly wellness budget per employee, with flexibility to spend on physical, emotional, and mental wellness resources.

• PerkSpot: Immediate access to discounts on products and services from hundreds of vendors.

• Volunteerism integrated into the onboarding process and encouraged continuously.