Engineering Manager

This is a fully remote position, open to applicants in Alabama, +12 more states.

📋 Description

• Lead, mentor, and provide support to a team of engineers through regular one-on-ones, feedback sessions, career development initiatives, goal setting, performance management, and growth planning.

• Collaborate closely with Product, Design, Engineering leads, and other cross-functional teams to define priorities, clarify project scope, manage trade-offs, and deliver valuable payment solutions to our customers.

• Establish clarity around ownership, priorities, technical direction, and team standards to enable the team to execute with focus, accountability, and high delivery expectations.

• Assist the team in decomposing complex payment tasks into clear plans with responsible sequencing, risk management, and realistic delivery timelines.

• Actively contribute as a senior engineer in specific areas, including designing, implementing, reviewing, and supporting backend services, APIs, event-driven workflows, data models, and payment integrations.

• Guide technical decision-making across APIs, services, event streams, third-party payment provider integrations, observability, reliability, and operational workflows.

• Elevate the quality and reliability standards for owned systems through robust engineering practices, automated testing, code reviews, monitoring, documentation, on-call participation, and incident response.

• Promote the responsible use of modern engineering tools, including AI-assisted workflows that enhance quality, developer experience, and delivery.

⛳️ Requirements

• A minimum of 2 years of experience leading engineering teams in a product-focused SaaS environment.

• At least 5 years of relevant software engineering experience in building scalable web applications, backend services, APIs, and distributed systems.

• Recent hands-on development experience with Node, TypeScript, Elixir, or comparable backend technologies.

• Familiarity with APIs, service-oriented architectures, event streams, queues, background jobs, relational databases, and production integrations.

• Strong technical judgment to guide architectural decisions, balance trade-offs, and provide direct assistance when the team requires hands-on support.

• Proven ability to mentor engineers, enhance team standards, foster trust, support career advancement, and lead teams through uncertain situations.

• Experience in improving reliability, observability, incident response, and operational ownership for production systems while balancing product speed, technical quality, business risk, customer impact, and long-term maintainability.

• Additional points for experience with Stripe or similar payment platforms, registration workflows, subscription management, financial reporting, B2B SaaS products serving organizations, or practical experience in systems that handle large-scale monetary transactions.

🏝️ Benefits

• We take pride in being remote-first. Our remote work culture has been in place since 2009, well before it became a trend due to COVID.

• Unlimited paid time off (PTO) and paid parental leave for all parents (not just primary or secondary).

• Comprehensive 100% premium coverage for medical, dental, and vision for you and your family.

• 401K plan to help you save and invest for your future.

• An annual learning and development stipend of $1,500.

• Opportunities to travel to exciting locations for all-company meetings and team events.

• A generous home office allowance to ensure you are set up for success.

• TeamSnap SWAG available from our store upon joining and a $50 credit for every work anniversary thereafter.

• Monthly reimbursement stipend for health and wellness, among many other perks!