Engineering Engagement Lead – S&P 500 Customer

This is a fully remote position, open to applicants in Brazil, +3 more countries.

📋 Description

• Consistently evaluate each engineer and project against Space Inch’s standards for project success and the needs of clients and teams.

• Collect feedback from client engineering and product managers regarding the quality of work of each engineer.

• Conduct regular one-on-one meetings, offer honest feedback, and develop growth plans aligned with Space Inch’s career paths.

• Identify engineers who are ready for advancement, construct promotion cases, and facilitate their progression into leadership positions.

• Collaborate with Engineering Leads to conduct evaluations and provide coaching.

• Keep engineers engaged with Space Inch and proactively identify potential retention risks.

• Act as the senior client liaison for matters related to people performance and impact at Space Inch.

• Manage client expectations and articulate the value of the partnership effectively.

• Assist engineers in navigating changing priorities, ambiguous ownership, and unrealistic timelines.

• Facilitate communication between Space Inch and the client to bridge any gaps.

• Ensure compliance with established AI practices, assist engineers in improvement efforts, and disseminate effective practices across the team.

• Acquire a thorough understanding of client applications and business context to provide credible insights to client managers.

⛳️ Requirements

• Over 10 years of experience in engineering and leadership roles, engagement or account management, or technical project/product management within an agency, consultancy, nearshore, or client-embedded setting.

• An engineering background is preferred, although it is not mandatory.

• Familiarity with contemporary software development practices, including SDLC, common architectures, and technology stacks.

• Capable of understanding what engineers are developing and collaborating with client engineering and product managers; coding skills are not necessary.

• A strong curiosity about the client’s business and a willingness to learn about its domain, applications, and workflows.

• Proficient in assessing performance using established standards, evidence, and multi-source feedback to create actionable coaching.

• Outstanding communication and mediation abilities across various formats, including written, asynchronous, live, and cross-cultural communication.

• Demonstrated success in mentoring engineers from junior to senior levels and guiding individual contributors toward leadership roles.

• Experience managing senior client stakeholders, soliciting feedback, aligning expectations, and showcasing the value of team members.

• Practical experience with AI as a functional tool and the ability to evaluate engineers’ AI practices.

• Proven experience in leading distributed or remote teams, including those working primarily independently.

🏝️ Benefits

• Opportunities for occasional travel for client meetings and company retreats.

• Support for work/life balance.

• Remote-first working environment.

• Paid time off (PTO).

• Complete coverage for sick leave.

• Annual budget for health checkups.

• Wellness subsidy.

• Budget for education to foster learning and knowledge expansion.