EMR Processing Agent

This is a fully remote position, open to applicants in United States.

📋 Description

• Retrieve medical records remotely via the providers’ electronic record systems.

• Prepare and send records following established processing protocols.

• Ensure that job processes function correctly and address any errors as needed.

• Provide consistent feedback to the EMR Coordinator and Retrieval leadership regarding potential enhancements to the EMR retrieval process.

• Maintain satisfactory production and quality levels through monitored metrics.

• Engage in training sessions alongside Provider representatives.

• Fulfill all duties as specified in the annual Performance Plan.

• Carry out special projects and additional tasks as assigned.

⛳️ Requirements

• High school diploma, GED, or equivalent professional experience.

• Strong verbal and written communication skills, with correct spelling and grammar.

• Proven ability to pay close attention to detail, including planning, execution, and follow-up processes.

• Proven capability to learn new EMR systems by participating in training sessions with Provider representatives.

• Ability to collaborate effectively within a team environment.

• Solid understanding of HIPAA regulations.

• Capability to provide a dedicated and secure workspace.

• Must have high-speed internet access/connectivity and capability to set up and maintain an office.

• Ability to perform tasks with or without reasonable accommodation.

🏝️ Benefits

• Discretionary bonus consideration.

• Overtime compensation for hours worked beyond 40 in a week, or as mandated by applicable state law.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Disability insurance.

• Life insurance.

• 401(k) savings plans.

• Paid family leave.

• 9 paid holidays each year.

• 17-27 days of Paid Time Off (PTO) annually, based on specific role and tenure with Cotiviti.