Employment Specialist – Ticket to Work

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist individuals with disabilities through the Ticket to Work initiative.

• Define customized employment objectives and create Individual Work Plans (IWPs).

• Offer continuous support towards achieving self-sufficiency.

• Facilitate resume creation, interview coaching, job search support, and education regarding work and Social Security benefits.

• Conduct both outbound and inbound calls and emails to inform and screen prospective participants.

• Evaluate eligibility and respond to inquiries about re-entering the workforce.

• Act as the main contact for assigned Ticketholders.

• Launch services and Ticket assignments by finalizing IWPs.

• Assist Ticketholders throughout the job acquisition process.

• Ensure adherence to program regulations and documentation standards.

• Collaborate with team members on the operations of the program.

⛳️ Requirements

• A minimum of 2 years of experience in a vocational, clinical, or claims management position within a group disability insurance organization is highly preferred.

• Work Incentive Practitioner Credentials (WIP-C) are preferred.

• Experience and comfort in making high-volume outbound educational calls to warm leads.

• Bachelor's Degree or equivalent combined with at least 2 years' professional experience in a related area.

• Must successfully pass a Social Security Administration (SSA) Suitability background check.

• Familiarity with Salesforce or similar CRM systems is preferred.

• Availability for full-time work from Monday to Friday, 8:30 am to 5:30 pm EST.

🏝️ Benefits

• Competitive salary.

• Remote work opportunity with necessary equipment provided.

• Comprehensive medical, dental, and vision insurance.

• Access to mental health resources.

• Competitive 401k matching.

• Employee Stock Purchase Program.

• Tuition reimbursement available.

• Generous paid time off and paid holidays.

• Culture of Diversity, Inclusion & Belonging.

• Regularly scheduled team meetings and one-on-one development sessions with leadership.

• Life insurance coverage.

• Disability insurance.

• Assistance with student loans.

• Enhanced advocacy services.

• Discounts with preferred partners.