Employee Relations Manager

This is a fully remote position, open to applicants in Europe.

📋 Description

• Oversee intricate termination cases from start to finish, including evaluation, documentation, coaching, and implementation.

• Handle formal employee grievances and carry out fair, comprehensive, and confidential investigations.

• Provide guidance to managers and leaders regarding performance management, disciplinary actions, and complex employee relations issues.

• Collaborate with HR Business Partners, Legal, and HR Operations to ensure compliant employee-relations processes.

• Draft and review Performance Improvement Plans (PIPs), warning letters, termination letters, settlement agreements, and other sensitive documents.

• Identify recurring employee-relations challenges and suggest policy or process enhancements.

• Maintain confidential, detailed, and well-organized case documentation.

• Manage onboarding, offboarding, contract administration, employee data management, and ensure HRIS accuracy.

• Ensure HR documentation adheres to local labor laws, internal policies, and audit standards.

• Enhance HR workflows, templates, and Standard Operating Procedures (SOPs).

• Prepare HR reports and metrics, including headcount, turnover, and terminations.

• Assist with payroll-related processes and respond to employee inquiries about policies and contracts.

• Collaborate with Legal and Payroll on process alignment, documentation standards, and risk management.

⛳️ Requirements

• Minimum of 5 years of HR experience encompassing HR operations and employee relations.

• Proven experience in managing complex or contested terminations.

• Skilled in overseeing grievance and investigation processes.

• Proficient in English.

• Familiarity with international labor laws across various regions.

• Understanding of employment, B2B engagement, and HR compliance requirements.

• Strong stakeholder management skills with the ability to advise managers and senior leadership.

• Excellent judgment and discretion when handling sensitive, confidential information.

• Strong written communication skills and the ability to draft formal HR documentation.

• Experience with HRIS systems and HR reporting/data analysis.

• Ability to balance employee empathy with business protection and decisive actions.

• Experience in a rapidly growing or multi-regional company is preferred.

• Experience collaborating with Legal on employment-related matters is preferred.

• Experience mentoring or supporting HR team members is preferred.

• A degree in law is a nice-to-have.

🏝️ Benefits

• Remote-first, trust-based culture.

• Work from wherever suits you best.

• No mandatory office attendance or attendance tracking.

• Optional access to offices or coworking spaces in select locations.

• Flexible working hours; no fixed 9-to-5 schedule.

• Birthday holiday.

• 10 personal days each year.

• Seven sick days without the need for paperwork.

• Additional time off around Christmas and New Year.

• Fair and transparent pay benchmarked against the market.

• Personal development plans and learning opportunities.

• Coverage for role-specific events.

• Financial bonuses for marriage and the arrival of a new baby.

• Fully funded team offsites a few times a year.

• Tools and hardware necessary to perform your work.

• Commitment to equal opportunity and a diverse, inclusive workforce.