Employee Assistance Program – Clinical Counselor

This is a fully remote position, open to applicants in California.

📋 Description

• Provide on-demand consultations, clinical assessments, triage, and informational services in a timely manner.

• Utilize advanced technology platforms to improve customer experience and effectively connect members with appropriate solutions at the right time.

• Assist members through phone, video, or chat communication channels.

• Deliver prompt, high-quality mental health care via the Employee Assistance Program and Resources for Living.

• Ensure immediate, 24/7 access to mental health support for members.

⛳️ Requirements

• Residency in California is required.

• Must possess an unencumbered valid behavioral health license in the State of California: LCSW, LMFT, LPCC, or Clinical Psychologist.

• A minimum of 1 year of crisis intervention experience is mandatory.

• Strong verbal and written communication skills are essential.

• Excellent multitasking capabilities are necessary.

• Proficiency in using various technology platforms and tools is required.

• A Master’s degree in a behavioral health or counseling field is necessary.

• Preferred: At least 1 year of experience in EAP, Behavioral Health, or Social Services.

• Preferred: Experience working with diverse populations.

• Preferred: Familiarity with brief therapy models and Motivational Interviewing techniques.

• Preferred: Experience in a call center environment.

• Preferred: Background in providing services through chat, video, and phone.

• Preferred: Strong skills in building rapport with clients.

• Preferred: Experience in facilitating positive behavior changes.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support physical, emotional, and financial well-being.

• Eligibility for CVS Health bonus, commission, or short-term incentive programs.