Emergency Customer Service Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Providing customer support through email, chat, and WhatsApp, ensuring prompt and effective assistance.

• Managing and recording online sales within the back-office system.

• Creating quotations and issuing travel-related documents.

• Offering operational support to the team to enhance processes and maintain service quality.

⛳️ Requirements

• High school diploma or its equivalent.

• Proven experience in customer support through email, chat, and WhatsApp.

• Basic proficiency in Microsoft Office applications.

• Advantageous: Experience using the MaisFly system.

🏝️ Benefits

• iFood meal voucher | To ensure you have quality meals.

• Commuter allowance (transportation voucher) | To assist with your commute.

• Bradesco health insurance | 100% of the primary employee's premium paid by BeFly and 50% for dependents, with copay.

• Life insurance | At no cost to the employee.

• Dental care | OdontoPrev.

• Wellhub wellness program | For maintaining your physical well-being.

• Birthday day off | A day off on your birthday.

• Maternity program | Package of support to help ensure a smooth pregnancy.

• Oriente-me program | Therapy sessions at no additional cost.

• Educational partnerships | Discounts at partner educational institutions.

• BeFlyers Travel | In-house leisure travel agency offering special rates for employees.

• And much more!