Email Marketing Strategist

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the comprehensive lifecycle marketing strategy for major DTC clients, including the development of roadmaps and recommendations for impactful initiatives.

• Cultivate client relationships, lead calls and presentations, proactively manage escalations, and ensure long-term client retention and satisfaction.

• Convert performance data into actionable insights, produce executive-ready reports, and guide client prioritization and strategic decision-making.

• Manage monthly scope, collaborate with team leads to monitor resource utilization, adapt roadmaps, and ensure alignment with contracted hours.

• Mentor and coach Specialists and Senior Specialists on strategy, execution quality, and client communication, while acting as a subject-matter expert in lifecycle marketing.

• Supervise campaign and flow execution, conduct quality assurance on deliverables, and uphold accuracy, brand alignment, and technical excellence across accounts.

⛳️ Requirements

• Proven experience in lifecycle marketing strategy and providing client advisory for enterprise or large-scale DTC accounts.

• Strong knowledge of email and lifecycle marketing tools such as Klaviyo or Braze, including expertise in segmentation, experimentation, loyalty, referrals, and subscriptions.

• Demonstrated experience in managing client relationships, including leading calls, presenting insights, and handling escalations.

• Ability to mentor, coach, and offer strategic guidance to internal teams.

• Exceptional analytical thinking and reporting skills, with a proficiency in transforming complex data into actionable strategies.

🏝️ Benefits

• Competitive salary in USD

• Remote-first flexibility. Work from anywhere.

• PTO and paid U.S. holidays