Electronic Billing Analyst

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Perform analysis and implement new e-billing and billing processes as required by the Firm's clients.

• Manage all electronic billing clients and vendors, which includes documentation, training, analysis, reporting, and security.

• Work in collaboration with other departments to convey outside counsel guidelines and e-billing requirements.

• Analyze, identify, recommend, and implement enhancements and reporting solutions.

• Review new electronic billing requests alongside New Business Intake client/matter arrangement information within the Elite billing system.

• Submit electronic invoices and coordinate follow-ups with the Billing group and other clients or billing attorneys as assigned.

• Troubleshoot and communicate any issues related to e-billing.

• Research and propose constructive solutions to minimize or eradicate inefficiencies.

• Ensure successful transmission of invoices.

• Monitor validation and payment approvals, investigate and resolve invoice rejection issues, initiate corrective actions, and communicate findings to Billing Specialists and Billing Attorneys.

• Actively collaborate with the AR Specialist regarding outstanding balances.

• Handle appeals for reductions or rejected invoices.

• Assist in gathering necessary backup documentation to accompany electronic invoices.

• Research and coordinate with Client Financial Services to ensure e-billing write-downs (% deducted as e-billing fee) are cleared from the system.

• Proactively report and submit new timekeepers for approval to avoid delays in submissions.

• Update billing rates annually with electronic billing clients.

• Fulfill billing responsibilities as needed based on available time.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Bachelor's degree is preferred.

• 3 to 5 years of experience in a similar field is required.

• Legal billing experience is preferred.

• 1 to 3 years of previous experience in a law firm setting is preferred.

• Strong understanding of e-billing and accounts receivable processes.

• Proficient in database products, MS Word, MS Excel, Outlook, LEDES files, EBH, and various e-billing platforms/websites.

• Experience with Elite Enterprise is strongly preferred.

🏝️ Benefits

• Medical, dental, vision, FSA, life, and disability coverage.

• Paid maternity and parental leave.

• Family building resources.

• Identity theft protection.

• 401(k) plan.

• Paid sick, personal, and vacation time.