Education Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver personalized coaching and group training on computers, mobile devices, internet navigation, email usage, online safety, telehealth platforms, patient portals, videoconferencing, and various digital tools.

• Evaluate the digital literacy requirements of participants and conduct pre- and post-training competency assessments.

• Maintain participant documentation, monitor training outcomes, perform follow-up evaluations, and record program metrics.

• Recruit participants and organize training sessions.

• Assist individuals in accessing affordable internet services, devices, and community resources.

• Act as a liaison with healthcare providers, libraries, educational institutions, and community organizations.

• Generate reports, analyze program data, track performance metrics, identify obstacles to digital access, and facilitate quality improvement and grant reporting.

• Collaborate with the Lead Education Coordinator in executing curriculum, developing training materials, scheduling, conducting meetings, providing professional development, and managing Virtu-RURAL program initiatives.

• Carry out additional duties as assigned.

⛳️ Requirements

• A Bachelor's degree in education, public health, communications, information technology, human services, or a related field, along with three (3) years of experience in coordinating educational programs; or an Associate's degree in a relevant field plus five (5) years of experience; or a high school diploma/GED combined with seven (7) years of experience is required.

• A valid Arkansas driver's license and dependable transportation are necessary.

• Must fulfill UAMS criteria for operating a personal or university vehicle, if applicable.

• Willingness to travel throughout the designated service area is essential.

• Experience in community outreach, education, customer service, healthcare assistance, digital literacy training, or a related field is preferred.

• Basic proficiency in using computers, smartphones, tablets, internet browsers, email, videoconferencing platforms, and common digital applications is required.

• Capability to teach fundamental technology skills.

• Excellent interpersonal, communication, and customer service abilities.

• Ability to work autonomously and establish positive relationships with community members and partner organizations.

• Competence in maintaining participant records and completing necessary program documentation.

• Strong organizational skills and the capability to manage multiple training activities.

• Ability to tailor instruction for participants with diverse levels of digital literacy.

• Annual TB Screening and Criminal Background Check are mandatory.

• Proof of legal authorization to work in the United States is required on the first day of employment.

🏝️ Benefits

• Medical, Dental, and Vision plans available for eligible staff and their families.

• Holiday, Vacation, and Sick Leave benefits.

• Educational discounts for staff and dependents (undergraduate only).

• Up to a 10% matched contribution from UAMS.

• Basic Life Insurance coverage up to $50,000.

• Opportunities for Career Training and Education.

• Merchant Discounts available.

• Concierge prescription delivery on the main campus when utilizing UAMS pharmacy services.