This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Minimize the use of emergency departments for non-urgent situations.

• Enhance the transition of patient care and guide patients towards suitable levels of care by utilizing hospital and community resources.

• Inform and empower patients along with their families.

• Perform initial assessments and engage with patients and their families.

• Recognize patient needs and link them to relevant resources.

• Implement behavior change techniques to educate patients and their families.

• Modify behavior and communication methods to suit the specific patient demographic, ensuring respect for privacy and obtaining necessary permissions.

• Stay up-to-date with relevant laws, accreditation standards, and regulatory requirements, ensuring adherence.

• Report any known or suspected unethical, questionable, safety, privacy, or compliance-related issues.

⛳️ Requirements

• An Associate's Degree is required (Bachelor’s Degree is preferred).

• At least 1 year of experience in a Clinical or Social Services environment working directly with patients.

• A Clinical License as a Medical Assistant, EMT, RN, LPN, Pharmacist, Social Worker, or other accepted clinical discipline may substitute for an Associate’s Degree.

• Proficient computer skills and dexterity necessary for data entry and information retrieval.

• Strong verbal and written communication abilities.

• Familiarity with Windows-based applications, role-specific software, and keyboard proficiency.

• Excellent interpersonal, oral, and written communication skills.

• Skills in leadership, critical thinking, problem-solving, independent work, self-initiative, multitasking, teamwork, organization, and detail orientation.