eCommerce Operations Specialist – Amazon, Retail Platforms

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute comprehensive item setup across platforms such as Amazon Vendor Central, Seller Central, Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, and TikTok Shop.

• Ensure data integrity through GTIN alignment, case pack accuracy, logistics specifications, compliance flags, and completeness of attributes.

• Address issues related to suppressed listings, incorrect categorization, duplicate ASINs, and contribution conflicts.

• Publish and enhance titles, bullet points, product descriptions, images, videos, and A+ content.

• Update and manage variations, parent-child structures, seasonality bundles, and multipacks.

• Monitor content acceptance, quality control accuracy, image validation, and compliance with retailer-specific rules.

• Maintain and refresh the Amazon Brand Store along with equivalent storefronts.

• Implement rich media modules, comparison charts, infographics, and enhanced content.

• Collaborate with internal teams to ensure alignment of assets with strategic goals, messaging, and brand standards.

• Analyze conversion rates, traffic, SEO indexation, content health, detail page errors, and buy box stability.

• Identify and address performance issues across key retailers.

• Assist in experimentation efforts including A/B testing, messaging trials, and media enhancements.

• Work in partnership with Sales (US & Canada), Supply Chain, Brand Marketing, and BI to ensure flawless execution.

• Clearly and proactively communicate listing status, risks, and commercial implications.

• Facilitate promotional readiness by ensuring timely content updates and item accuracy.

⛳️ Requirements

• A Bachelor’s degree is preferred (in business, marketing, communications, analytics, or a related field).

• Capability to work remotely from a US home office during Central Time Zone business hours.

• A minimum of 2 years of experience in eCommerce operations, digital merchandising, online catalog management, or marketplace management.

• Required experience in managing digital content for a CPG company on a major online retail platform.

• Strongly preferred hands-on experience with Amazon Vendor Central or Seller Central.

• Preferred familiarity with Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, or social commerce platforms.

• Proficient Excel skills and comfort with structured data.

• Familiarity with content syndication or digital shelf tools is a bonus.

• Ability to communicate effectively with cross-functional partners and build trust through transparency and follow-through.

• Capability to represent eCommerce professionally to internal and external stakeholders.

• Ability to manage high-volume detail-oriented tasks without compromising quality.

• Skilled at managing multiple priorities and fostering cross-functional adoption.

• Willingness to travel occasionally to the U.S. and Canada.

🏝️ Benefits

• Remote work from a US home office.

• Occasional travel to the U.S. and Canada.

• Equal opportunity employment.

• Commitment to diversity and inclusion.