eCommerce Engineer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• The Ecommerce Engineer will conduct the initial assessment of incidents or requests to establish their severity and urgency, with a focus on maintaining eCommerce site stability.

• This position involves working within an agile framework alongside a high-performing team to swiftly respond to evolving incidents and requirements.

• Responsible for the design, coding, testing, and timely implementation of solutions while adhering to budget constraints.

• This role will focus specifically on Front End Development.

• Analyze production trends and recurring UI issues to pinpoint opportunities for enhancing stability and performance.

• Contribute to automation efforts such as monitoring, alerting, and Lights Out Testing to decrease manual work and enhance detection capabilities.

• Collaborate with the internal team to synchronize UI improvements with guest journey expectations.

• Champion UI best practices, including aspects of accessibility, performance, and modern design standards.

• Assist with release readiness tasks, ensuring UI quality and risk mitigation before production rollouts.

• Propel continuous improvement initiatives within UI engineering and support processes.

• Provide constructive feedback to QE and development teams to enhance defect quality, testing coverage, and production readiness.

• Transform solution designs into functioning code with minimal oversight from peers.

• Develop and refine UI components and storefront features across Spartacus (Angular-based storefront) and/or Hybris Accelerator (JSP-based storefront).

• Integrate UI with Hybris OCC APIs (REST/JSON) to facilitate seamless data flow.

• Implement responsive, accessible (WCAG), and high-performance UI solutions.

• Collaborate with backend teams to ensure UI components align with service contracts and data models (JSON/Schema).

• Conduct unit and integration testing, along with regular evaluations to ensure data integrity.

• Assess interrelationships between programs, such as determining if a change in one area may adversely affect another.

• Assist in formulating and documenting test cases, testing data requirements, and expected outcomes.

• Maintain and update project code and technical process documentation according to established standards.

• Manage the backlog of incidents and requests for the support team to address.

• Enhance existing applications when necessary and assist in reviewing development issues.

• Document programming challenges and solutions for future reference.

• Provide daily production support for SAP Commerce storefronts with an emphasis on UI and guest-facing issues.

• Troubleshoot and resolve frontend defects, API integration challenges, and performance issues.

• Conduct end-to-end issue tracing across UI, OCC services, and backend systems to assess severity and urgency.

• Participate in incident triage, on-call rotations, and SWAT/command response models as required.

• Monitor and enhance UI performance (page load times, Core Web Vitals, responsiveness).

• Ensure cross-browser compatibility and consistent user experience across various platforms and devices.

• Support root cause analysis (RCA) and drive permanent solutions to minimize repeat incidents.

• Work closely with Production Support, QE, and Engineering teams to enhance release quality and reduce production defects.

⛳️ Requirements

• Bachelor's Degree in Computer Science, Engineering, Technology, or equivalent experience.

• Technical Certification is a plus.

• Over 7 years of hands-on IT-related experience.

• Experience in production support or on-call environments for eCommerce platforms.

• Background in supporting high-traffic, customer-facing applications.

• Experience in supporting or developing eCommerce applications, preferably SAP Commerce (Hybris).

• Proficient in HTML, JavaScript, Angular, Node.js, Grunt, and TypeScript.

• Familiarity with Angular or similar front-end frameworks.

• Experience in debugging and supporting UI applications in production settings.

• Practical experience with Spartacus storefront or Hybris Accelerator (JSP).

• Skilled in working with and troubleshooting REST APIs (OCC services).

• eCommerce experience with Java, Java Spring, and Ant.

• Strong understanding of JSON / JSON Schema and data management.

• Familiar with Git, branching strategies, and CI/CD (Jenkins).

• Proven ability to manage multiple projects and priorities using sound development practices to ensure quality delivery of enterprise solutions; experience in Behavior Driven Development is a plus.

• In-depth knowledge of data structures, data management practices, and system interaction patterns and interfaces.

• Advanced technical troubleshooting, diagnostic, and problem-solving skills.

• Exposure to headless commerce and Spartacus implementations.

• Familiarity with SEO considerations and UI performance optimization.

🏝️ Benefits

• Comprehensive healthcare, dental, and vision insurance to ensure you and your family are covered, effective from day one of employment.

• Generous 401(k) matching after just one year to help secure your financial future.

• Ample paid time off, plus seven holidays to relax and recharge.

• Exclusive discounts on premium merchandise specifically for you.

• Dynamic Learning & Development programs to support your professional growth.

• And more!