Ecommerce Admin Support Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and refresh product listings on the Shopify and BigCommerce platforms.

• Revise pricing, inventory levels, product descriptions, and category arrangements.

• Regularly audit website content to identify and rectify broken links, listing inaccuracies, and system malfunctions.

• Execute product data entry, format spreadsheets, clean data, correct errors, and eliminate duplicates.

• Prepare product images through background removal, cropping, and resizing processes.

• Upload and organize edited product media across various ecommerce channels.

• Develop marketing materials using Canva and AI platforms.

• Engage in daily research and administrative tasks utilizing AI productivity tools like ChatGPT and Claude.

• Make outbound calls and assist with general operational duties as priorities shift.

⛳️ Requirements

• Minimum of four years of experience in ecommerce administration, virtual assistance, or operations support roles.

• Advanced skills in Microsoft Excel for data entry, formatting, and data cleansing.

• Practical knowledge in preparing and editing product images using Canva, Photoroom, or AI tools.

• Proven experience leveraging AI tools like ChatGPT and Claude to enhance work efficiency.

• Strong attention to detail and a commitment to maintaining data accuracy.

• Excellent written communication skills in English.

• Hardware setup that meets minimum specifications, including an i5 or i7 10th-Gen processor, 16GB RAM, dual monitors, and high-speed internet with a backup connection.

• Direct experience working with both Shopify and BigCommerce platforms.

• Prior experience in making outbound business support calls.

• Demonstrated capability to create advanced workflows utilizing AI design and research applications.

🏝️ Benefits

• Permanent work-from-home arrangement.

• Day shift (Australian Eastern Standard Time business hours).

• Full-time position.

• Health Maintenance Organization (HMO) benefits for staff only.

• Annual leave entitlement.

• 13-month pay.

• Inclusion of government-mandated benefits.