Associate Director, Digital Experience, AI Production

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess, refine, test, and authorize all AI-generated content and materials prior to their release on regulated public platforms.

• Utilize AI-enhanced tools such as Claude or Sanity to create and modify pages, transfer content, adjust forms, and publish updates with the use of shared components and templates.

• Develop a reusable multi-site “site factory” for clinical trials, unbranded initiatives, and upcoming ex-US properties.

• Oversee headless CMS content models, permissions, and publishing processes.

• Facilitate same-day publishing following MLR review through AWS Amplify's development, staging, and production workflows.

• Provide staging and preview environments for cross-functional teams and MLR reviewers.

• Implement monitoring tools such as GA4, Search Console, uptime, and performance tracking; report on publishing speed, site freshness, and SLA performance.

• Manage technical SEO aspects, including crawlability, indexing, Core Web Vitals, and structured data schemas.

• Rectify incorrect information in Wikidata, Google Knowledge Panel, and financial data aggregators.

• Monitor and amend how search engines and AI assistants represent Iovance, its products, and pipeline.

• Create Figma Weave workflows to ensure consistent, on-brand visual assets.

• Employ Adobe Firefly to produce IP-indemnified imagery for suitable external-facing applications.

• Maintain the web brand asset kit and shift routine production in-house.

• Assist MLR review by providing staging URLs, ensuring ISI placement, fair balance, and content prominence.

• Uphold WCAG 2.1 AA accessibility standards, as well as CCPA/GDPR privacy and consent regulations, and security requirements.

• Transition external web properties away from agency reliance through rebuilding, MLR review, launch, DNS cutover, and contract termination.

• Engage external partners selectively for strategic creative projects or highly specialized platforms.

• Carry out various other tasks as assigned.

⛳️ Requirements

• Over 10 years of experience in web production, digital operations, or closely related fields, with direct oversight of websites that have successfully gone into production.

• Bachelor’s degree in a relevant discipline.

• Practical experience utilizing AI-assisted production tools such as Claude, with tangible examples of projects you have developed and delivered using these methods.

• Strong design judgment to create professional, brand-consistent pages and assets using Figma and AI-enabled image tools, without always depending on a dedicated designer.

• A fundamental understanding of technical SEO, structured data, Search Console, and Core Web Vitals.

• Proficient in stakeholder management across Communications, Commercial, Regulatory, Legal, and IT, with clear communication that keeps stakeholders informed while avoiding unnecessary processes.

• A proactive approach — comfortable taking ownership of a problem from initial intake to production and launch.

• Ability to remain stationary for extended periods.

• Capability to navigate within an office or remote workspace and exert up to 10 pounds of force occasionally.

• Visual acuity adequate for preparing and analyzing data, viewing computer screens, and extensive reading.

• Repetitive motion involving the wrists, hands, and/or fingers.

• Strong communication skills for effective information exchange.

• Ability to engage in analytical, conceptual, and problem-solving activities in a dynamic business environment.

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; capacity to manage work-related stress; ability to prioritize multiple tasks simultaneously with a sense of urgency; and the ability to meet deadlines.

• Must adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday leave.

• Opportunities for professional development and continued education.

• A collaborative and innovative work environment.