eBiz Customs Import Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Prioritize shipments based on estimated time of arrival (ETA) and ensure timely submissions to Customs and Border Protection (CBP) and Canada Border Services Agency (CBSA).

• Monitor alerts, investigate and resolve any rejects, and address release-related issues.

• Assign appropriate tariff classifications and Partner Government Agency (PGA) data.

• Complete electronic manifests for carriers.

• Manage activities before and after release, including corrections to Release Message Data (RMD).

• Oversee entries via the Canadian Automated Export Declaration (CADEX) system and take necessary actions when required.

• Communicate effectively with customs representatives, clients, carriers, vendors, and internal teams.

• Maintain detailed electronic logs and documentation of actions, decisions, and corrections.

• Investigate any irregularities and take suitable measures to keep shipments moving while ensuring compliance is upheld.

⛳️ Requirements

• Solid understanding of the customs release process, including activities before and after release.

• Familiarity with CBP and CBSA requirements.

• Experience with tariff classification and Partner Government Agency regulations.

• Strong analytical and problem-solving capabilities.

• Excellent attention to detail.

• Ability to prioritize time-sensitive shipments and manage competing deadlines effectively.

• Confidence in communicating with clients, customs authorities, carriers, vendors, and colleagues.

• Capability to work independently and recognize when to escalate issues.

• Proficiency in Microsoft Outlook, Word, and Excel.

• Approximately 5 years of experience in customs brokerage or a related industry.

• Certified Customs Specialist (CCS) designation.

• High school diploma or equivalent qualification.

• U.S. Customs Broker License is considered an asset.

• Experience with both Canadian and U.S. customs release processes is highly preferred.

• Availability for evening and overnight shifts, typically starting around 6:00 or 7:00 PM Eastern Time.

• Occasional availability on weekends is required.

🏝️ Benefits

• Performance-based bonus program.

• Comprehensive benefits package for associates and their families.

• Continuous learning opportunities through an internal university and development programs.

• Flexible scheduling for evening and overnight shifts.

• Opportunities to participate in the Giveback Committee, Social Committee, and as Cultural Ambassadors.

• Scheduled salary assessments.