eBiz Customs Import Specialist

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Prioritize shipments based on estimated time of arrival (ETA) and ensure their timely submission to CBP and CBSA.

• Monitor alerts, investigate, resolve rejects, and address any release issues.

• Assign the correct tariff classifications and Partner Government Agency (PGA) data.

• Complete carrier eManifests accurately.

• Manage activities related to pre- and post-release, including RMD corrections.

• Oversee entries via CADEX and take necessary actions when required.

• Communicate effectively with customs representatives, clients, carriers, vendors, and internal teams.

• Maintain organized eLogs and supporting documentation.

• Investigate any irregularities and take appropriate actions to ensure shipments continue moving while maintaining compliance.

⛳️ Requirements

• Strong understanding of the customs release process, encompassing both pre- and post-release activities.

• Working knowledge of CBP and CBSA regulations.

• Experience with tariff classification and Partner Government Agency requirements.

• Strong analytical and troubleshooting abilities.

• Exceptional attention to detail.

• Ability to prioritize shipments that are time-sensitive and manage competing deadlines.

• Confidence in communicating with clients, customs authorities, carriers, vendors, and colleagues.

• Capability to work independently and recognize when to escalate issues.

• Proficiency in Microsoft Outlook, Word, and Excel.

• Approximately 5 years of experience in customs brokerage or a related field.

• Certified Customs Specialist (CCS) designation.

• High school diploma or equivalent qualification.

• Having a U.S. Customs Broker License is advantageous.

• Experience with both Canadian and U.S. customs release processes is highly preferred.

• Availability for evening and overnight shifts, typically starting around 6:00 or 7:00 PM Eastern Time.

• Occasional weekend availability is required.

• Flexibility in scheduling to accommodate evening and overnight shifts.

🏝️ Benefits

• Performance-based bonus program.

• Comprehensive benefits package for associates and their families.

• Opportunities for ongoing learning through internal university and development programs.

• Flexibility in scheduling for evening and overnight shifts.

• Opportunities to participate in the Giveback Committee, Social Committee, and Cultural Ambassadors initiatives.