EAP Referral Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Support Case Managers in obtaining suitable referrals for members.

• Prepare and dispatch authorization letters and referral packets to affiliated providers.

• Inform network affiliates about CuraLinc's protocols and case management standards.

• Contribute to network development efforts to enhance CuraLinc's network of EAP affiliate providers.

• Perform additional clerical and administrative tasks as required.

• Conduct phone searches for network providers who have confirmed availability and align with participants' needs and preferences.

• Assist CuraLinc's licensed behavioral health clinicians (Care Advocates).

⛳️ Requirements

• Preferred BS/BA Degree.

• Exceptional telephone communication skills.

• Excellent customer service abilities.

• Capacity to manage multiple tasks in a dynamic environment.

• High attention to detail.

• Intermediate computer proficiency, including a working knowledge of Microsoft Office Suite.

• Self-driven and highly reliable.

• Must reside in the continental United States or Hawaii.

🏝️ Benefits

• 100% company-covered single tier medical insurance.

• Paid Time Off (PTO).

• 401(k) plan with matching contributions.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Comprehensive benefits package.