Document Production Workflow Coordinator – 1st Shift

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Provide timely and precise document production at intermediate to advanced levels for clients.

• Evaluate documents for errors and carry out corrections, which include proofreading, editing, formatting, conversions, and comparisons.

• Receive client work requests, clarify instructions, and negotiate submission deadlines.

• Explore alternative solutions for deadline requests as required.

• Prioritize and manage multiple project requests effectively.

• Create and modify documents, including mail merges, charts, graphs, and tables.

• Utilize scanning equipment and relevant software to scan and refine documents.

• Convert and enhance documents from various software applications.

• Assess team performance with the Account Manager and contribute to the development of individual and team competencies.

• Provide training for new and existing team members on processes, trends, and presentation workflows.

• Facilitate collaboration across shifts to ensure client expectations for quality, timeliness, and service are met or exceeded.

• Potentially oversee daily workflow within a shift or site.

⛳️ Requirements

• Bachelor’s degree or equivalent experience may be accepted in lieu of education.

• A minimum of 3 years of relevant office experience in document production and preparation.

• Proficient in Microsoft Office suite, including PowerPoint, Excel, and Visio.

• Exceptional verbal and written communication skills, along with strong interpersonal abilities.

• Capability to work both independently and as part of a team.

• Ability to thrive in a fast-paced, deadline-oriented team environment.

• Competence in handling sensitive and/or confidential documents and information.

• Successful completion of a pre-employment background check and drug screening.

🏝️ Benefits

• Medical coverage

• Dental coverage

• Vision coverage

• Paid time off

• Disability insurance

• 401(k) with company match

• Life insurance

• Voluntary supplemental insurance options

• Parental leave

• Adoption assistance

• Tuition assistance

• Employer/partner discounts

• Potential for overtime pay

• Shift differential pay

• Call-in pay

• Stand-by pay