District Sales Manager – Middle/West Tennessee

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Recruits, presents, and promotes the ERIE Agency Career to potential Agents and producers.

• Selects, hires, trains, and nurtures new independent Agents to ensure they become self-sufficient and effective representatives of the company.

• Encourages ERIE's independent Agents to market ERIE products and services.

• Provides training on product knowledge, underwriting, service protocols, and Agency operations.

• Manages the resolution of complaints and inquiries from Policyholders, Agents, and claimants.

• Collaborates with the branch manager to promptly address underperforming Agents, ensuring they meet minimum contractual standards.

• Develops and maintains expertise in ERIE's commercial, personal, and life products, as well as IT tools and sales resources.

• Aids in ensuring that approved underwriting and technology tools, policies, plans, and objectives are well understood and effectively managed throughout the district.

• Responsible for providing local input for rate reviews.

• Acts as the direct link for Agents to the company.

• Functions as a field underwriter by inspecting and approving coverage for exceptional property and casualty risks within established binding authority limits.

• Collaborates with branch and home office teams to resolve sales and customer service issues faced by Agents.

• Serves as the company's direct connection to ERIE Agencies.

• Keeps our independent Agents informed with timely updates about new initiatives and changes to ongoing efforts.

• Implements best practices for customer service, marketing, sales, and underwriting at the Agency level.

• Sponsors and oversees all sales contests, promotions, and incentives at both the district and Agency levels.

• Acts as a licensed, non-commission company Agent skilled in selling ERIE products and services to customers and prospects.

• Functions as a knowledge broker for Agents.

• Maintains and applies up-to-date knowledge of industry trends and developments.

• Assists independent Agents and their teams in identifying and addressing all sales and marketing challenges and opportunities at the Agency level.

• Utilizes effective time management and business planning practices.

• Develops and executes Agency and district-level business plans and budgets to meet both long-term and short-term goals and objectives.

• Achieves annual goals for P/C and EFL sales, profitability, and long-term market share.

• Applies best practices for managing both new and experienced Independent Agents.

• Participates with the branch manager or designated representative in evaluating Agency performance trends and outcomes.

• Conducts personalized reviews of Agents' underwriting, re-underwriting, profitability, and compliance results, collaborating with Agents to implement necessary corrective actions.

⛳️ Requirements

• Bachelor’s degree or equivalent experience of four years in sales, underwriting, claims, or marketing is required.

• An MBA is preferred.

• A minimum of three years of experience in sales, underwriting, claims, or marketing OR participation in the DSM Training Program is required.

• Must reside in the assigned territory unless a relocation is approved by the company.

• A commitment to and understanding of ERIE's 'Above All in Service' philosophy is required.

• Significant local travel, including overnight stays, is required.

• Proficiency in spreadsheet, word processing, and email software is essential.

• Related industry designations such as CIC, CPCU, or CLU are preferred.

• A valid driver’s license and a clean driving record are required.

🏝️ Benefits

• Comprehensive health, prescription, dental, and vision benefits for you and your dependents, with coverage starting on your first day of employment.

• Minimal contributions to medical and prescription premiums, with the company covering up to 97% of employees’ monthly premium costs.

• Pension plan. We are among only 13 Fortune 500 companies to offer a traditional pension plan, with full-time employees becoming vested after five years of service.

• 401(k) plan with a contribution match of up to 4%. The 401(k) is in addition to the pension plan.

• Paid time off, including vacation days, personal days, sick leave, bereavement days, and parental leave.

• Opportunities for career development, including a tuition reimbursement program for higher education and industry designations.

• Additional benefits include company-paid basic life insurance, short- and long-term disability insurance, orthodontic coverage for children and adults, adoption assistance, fertility and infertility coverage, well-being programs, paid volunteer hours for community service, and dollar-for-dollar matching of charitable contributions each year.