This is a fully remote position, open to applicants in Alabama, +25 more locations.

• Role of Dispatch Specialist providing support to Sparklight/Cable One and its affiliated brands

• Ensure connectivity for customers and associates to what is most important

• Offer customer support and respond to customer needs effectively

• Create seamless, straightforward, and rewarding customer relationships

• Customize communications and interactions based on customer needs and expectations

• Candidates must be residing in AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, or UT

• Completion of background screening, drug testing, and reference verification is mandatory prior to hiring

• Committed: Appreciates every customer while contributing to community support

• Helpful: Provides effective customer support with expertise, respect, and empathy

• Proactive: Recognizes customer needs and strives to create seamless, easy, and fulfilling relationships

• Personal: Develops a deep understanding of customers and customizes communications and interactions accordingly

• Medical, dental, and vision insurance – coverage begins on your first day!

• Life insurance options available for self, spouse, and children

• Paid time off for vacation, holidays, and personal/sick days

• 401(k) plan with 100% company match starting on your first day (up to 5% of eligible compensation)

• Group Legal plan that includes Identity Theft Protection

• Tuition reimbursement available (up to $5,250 in the first year)

• Annual contributions to various community organizations across the U.S.

• Programs for associate recognition and awards

• Opportunities for advancement within the company

• Supportive and collaborative work atmosphere

• Complimentary Cable One services for associates residing in a serviceable area

• Monthly stipend of up to $75

• Remote access to select premium channels (available for Cable One, Sparklight, Cable America, and ValueNet Fiber customers only)

• Vehicle provided for daily work purposes for those living within a reasonable distance from the office location

Dispatch Specialist

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