Director, Technology Partner Architecture Solutions – Legal

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Establish the reference architecture for legally-focused solutions delivered by partners, encompassing integration patterns, data flows, and security and privacy measures.

• Convert partner capabilities and customer workflows within the legal sector into defined, feasible solution designs.

• Evaluate and authorize technical designs for partner offerings prior to commitments being made to customers or the Sales team.

• Examine partner platforms, APIs, and AI models to assess technical compatibility, scalability, reliability, and adherence to legal industry standards.

• Analyze partner security, data residency, and model governance practices, documenting any risks that necessitate mitigation.

• Provide guidance to Partnerships regarding technical capabilities that require investment or a limited scope of focus.

• Conduct technical discovery and solution workshops with potential customers, including law firms and corporate legal departments.

• Create proofs of concept and pilot programs for partner-integrated offerings.

• Assist Sales with technical positioning, addressing objections, and crafting solution proposals for complex transactions.

• Collaborate with Product to influence the partner roadmap, prioritize integration tasks, and address discrepancies between partner commitments and product capabilities.

• Partner with Engineering on the delivery of integrations, ensuring readiness for release and establishing technical support models.

• Incorporate customer and partner feedback into product development strategies.

• Define technical success criteria and health metrics for partner solutions, monitoring these aspects post-launch.

• Oversee technical reviews and responses to escalations when partner-delivered solutions do not meet established commitments.

• Advise on whether partner solutions should be expanded, corrected, or discontinued based on technical performance and customer results.

• Set objectives and direction for the solutions architecture team, managing performance and professional growth.

• Develop architecture standards, reusable reference assets, and a collective knowledge base throughout the Legal sector.

• Provide coaching and mentorship to solutions architects, enhancing the team's technical expertise in AI, integration, and legal domain workflows.

⛳️ Requirements

• Over 12 years of experience in solutions architecture, software engineering, or technical consulting, with a minimum of five years in leading architecture for enterprise software or platform partnerships.

• Practical experience in designing integrations with partner APIs, cloud platforms, and enterprise data systems.

• Proven experience in designing AI or machine learning-enabled solutions, including retrieval, model integration, and evaluation strategies.

• Demonstrated ability to translate technical designs into commercial products in collaboration with Product, Sales, and Partnerships teams.

• Experience in leading and nurturing a team of technical professionals, including setting objectives, managing performance, and providing coaching.

• In-depth understanding of security, privacy, and compliance requirements for managing confidential client and legal information.

• Background in legal technology, legal publishing, or software for professional services.

• Experience in presales activities.

• Familiarity with legal workflows such as legal research, contract review, litigation support, or legal operations.

• Experience with partner programs in the cloud and AI ecosystems (e.g., AWS, Google Cloud, Anthropic).

• A law degree or equivalent experience in the legal industry, or an advanced degree in computer science or engineering.

🏝️ Benefits

• Work remotely for up to 8 weeks annually.

• Flexible work arrangements.

• Ongoing learning and skills enhancement through Grow My Way programming.

• Flexible vacation policy.

• Two company-wide Mental Health Days off.

• Access to the Headspace app.

• Retirement savings plans.

• Tuition reimbursement support.

• Employee incentive programs.

• Resources for mental, physical, and financial wellbeing.

• Two paid volunteer days off each year.

• Opportunities for pro-bono consulting projects and ESG initiatives.

• Comprehensive health, dental, vision, disability, and life insurance programs.

• Competitive 401(k) plan with company matching.

• Attractive vacation, sick, and safe paid time off policies.

• Paid holidays, including two company mental health days.

• Parental leave benefits.

• Sabbatical leave options.

• Optional hospital, accident, and sickness insurance fully paid by the employee.

• Optional life and AD&D insurance fully paid by the employee.

• Flexible Spending and Health Savings Accounts.

• Fitness reimbursement program.

• Employee Assistance Program available.

• Group Legal Identity Theft Protection benefit fully paid by the employee.

• Access to the 529 Plan.

• Commuter benefits offered.

• Adoption & Surrogacy Assistance provided.

• Employee Stock Purchase Plan available.

• Annual bonus based on enterprise and individual performance.