
Director, Technology
Posted Sep 16

Posted Sep 16
This is a fully remote position, open to applicants in Washington.
• Oversee the technology operations, infrastructure, and development teams of the organization.
• Supervise software development related to product development, IT infrastructure, systems, and user support.
• Encourage innovation driven by technology and effective problem-solving across the organization.
• Ensure the seamless operation, security, and scalability of IT infrastructure, including servers, networks, and cloud solutions.
• Create and enforce local IT policies, procedures, standards, and cybersecurity measures.
• Manage IT support services to enhance user satisfaction and reduce downtime.
• Oversee the design, development, and upkeep of in-house software applications and systems.
• Ensure compliance with software development best practices, focusing on code quality, testing, and deployment.
• Promote agile development methodologies and ensure efficient project management and delivery.
• Lead, mentor, and manage teams of software developers, IT professionals, and support staff.
• Handle talent acquisition, professional development, and performance management within the Technology department.
• Develop and oversee the technology budget.
• Assess, select, and manage third-party vendors, service providers, and consultants.
• Collaborate with Quality, Regulatory, Operations, Marketing, Finance, and Sales to deliver technology solutions.
• Engage in setting strategic direction and translating that strategy for the team.
• Direct activities through managers or senior professional staff.
• Interface with executives and major customers/stakeholders.
• Provide recommendations for objectives, policies, and plans.
• Manage staffing, budgets, performance evaluations, disciplinary actions, promotions, and salary adjustments.
• Demonstrated experience in leading and scaling technology teams within a growth-focused environment.
• In-depth knowledge of software development methodologies, IT infrastructure management, and cybersecurity best practices.
• Exceptional leadership, communication, and interpersonal skills.
• Experience in budget management and vendor negotiations.
• Strategic thinker with a practical approach to problem-solving.
• Over 10 years of experience in technology leadership roles, specifically in managing software development and IT infrastructure teams.
• Previous experience in a regulated environment is advantageous.
• A Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field is preferred.
• Willingness to travel up to 15%.
• Local candidates are preferred; however, remote candidates will be considered.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401K Plan with Company Match.
• Flexible Time Off (FTO).
• Work Life Assistance Program.
• Educational Benefits.
Mercy Health
Mercy Health
Bon Secours
Bon Secours
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