Director, Subject Matter Expert – APAC

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Oversee, guide, and cultivate Subject Matter Experts, Implementation Scientists, and Field Application Scientists throughout the APAC region.

• Mentor team members, evaluate performance, assist in career progression, and make decisions regarding resource allocation.

• Establish and lead the technology strategy for APAC, along with technical positioning, messaging, and platform expertise.

• Serve as the senior technical authority for accounts in Southeast Asia, Korea, Hong Kong, and Taiwan.

• Collaborate with Sales Executives and Customer Success Managers throughout the entire sales process, from initial contact to expansion and renewal.

• Assist in driving and finalizing sales opportunities within the designated territory.

• Provide platform demonstrations and detailed presentations to customers.

• Act as a representative for SOPHiA GENETICS at trade exhibitions, vendor gatherings, and technical/promotional seminars.

• Maintain expert-level knowledge of SOPHiA GENETICS products and applications, including AI SaaS solutions for NGS biomarker management, interpretation, and laboratory preparation.

• Convey the regional customer perspective to Product Management and Commercial leadership.

• Integrate clinical and commercial insights to shape roadmap priorities, competitive intelligence, and product development.

• Offer technical and clinical insights for account planning, stakeholder mapping, whitespace identification, and competitive positioning.

⛳️ Requirements

• M.Sc or Ph.D in a relevant discipline such as Genetics, Molecular Biology, Oncology, or a related field.

• Over 5 years of experience in a client-facing technical commercial role within genomics, NGS, or clinical diagnostics.

• Preferably experience as a Senior SME, Senior Field Application Scientist, Clinical Sales Specialist, or a similar role.

• Proven track record in people management, including leading, mentoring, and developing technical or client-facing professionals.

• Demonstrated success in supporting and expanding strategic or key accounts in the healthcare or life sciences sector in APAC.

• Extensive knowledge of NGS workflows, clinical variant interpretation, and AI/SaaS genomic platforms.

• Ability to formulate and articulate technology strategy across a varied, multi-market region.

• Capability to simplify complex technical jargon into easily understandable language for both commercial and technical stakeholders.

• A success-oriented and solutions-driven mindset that embraces collaboration, adaptability, growth, and inclusivity.

• Full proficiency in English.

• CV must be submitted in English.

🏝️ Benefits

• Comprehensive benefits package, tailored to align with local standards and regulations internationally.

• A patient-centered, purpose-driven organization.

• Direct-hiring model.

• Accessibility support is available throughout the recruitment process.