Director, Solutions Advisory

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver expert demonstrations of Icertis core solutions and related offerings.

• Maintain a comprehensive understanding of the latest technological advancements and AI trends, with a passion for learning and innovation.

• Foster innovation and thought leadership while keeping abreast of industry trends and best practices.

• Create strategic solutions and proposals to address complex customer needs, in alignment with Icertis' vision and values.

• Work closely with sales and product teams to grasp customer requirements and devise customized solutions.

• Perform research and analysis to pinpoint market opportunities and potential customer challenges.

• Establish and nurture strong customer relationships, while understanding their business objectives and goals.

• Offer expert guidance and recommendations concerning contract lifecycle management.

• Keep an eye on emerging technologies and industry regulations, integrating them into the solution advisory framework.

• Ensure team adherence to Icertis' standards and best practices.

⛳️ Requirements

• At least 3 years of experience in customer-facing roles, demonstrating a strong record of success.

• In-depth knowledge and understanding of the contract lifecycle management domain and its evolving trends.

• Strong business acumen with the ability to comprehend complex customer requirements and create strategic solutions.

• Outstanding communication and presentation skills, capable of expressing intricate ideas clearly.

• A proactive and innovative mindset, evidenced by a history of driving successful customer acquisitions.

• Experience in developing and maintaining strong customer relationships, focusing on satisfaction and retention.

• A collaborative, team-oriented approach, with the capability to work effectively alongside cross-functional teams.

• Proven leadership abilities, inspiring teams and scaling business operations from small to large.

• A self-motivated individual who takes the initiative to cultivate programs for partner relationships, enablement, and growth.

• Eligibility to work in the United States, as the primary location is designated as the United States.

🏝️ Benefits

• Annual sales target incentive bonus

• Equity component, including RSUs and shared ownership in the company

• Generous holidays, including the 4th of July week off (paid)

• Free professional and leadership coaching

• Annual personal development allowance

• Robust medical, dental, vision, and mental health benefits

• Employee Assistance Program (EAP)

• Generous 401(k) match

• Flexible work environment

• Paid maternity and paternity leave

• Generous holiday and PTO program

• CaaS (Coaching as a Service)

• 7 Days for Humanity – seven paid volunteer days annually

• Global and regional DEIB steering committees and employee resource groups (ERGs)

• Global DEIB training programs and guest speakers throughout the year