Director, Segment Quality Engineering

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Lead the execution of quality engineering across a designated portfolio, domain, or set of technology products and applications.

• Build, nurture, and mentor quality engineering teams, including managers, leads, engineers, and SDETs.

• Promote uniform quality engineering practices across agile teams, focusing on built-in quality and collective responsibility.

• Supervise functional, integration, end-to-end, and regression testing processes.

• Collaborate with Engineering and DevOps teams to ensure release readiness, validation, and stable production deployments.

• Direct defect triage, root cause analysis, trend identification, and prevention efforts.

• Propel an automation-first approach to quality engineering to enhance test coverage, speed, and reliability.

• Incorporate quality signals, automated validations, and quality gates into CI/CD pipelines.

• Assist in modernizing testing frameworks for APIs, distributed systems, and cloud-aligned architectures.

• Coordinate validation support for performance, resiliency, operational readiness, and security.

• Utilize quality metrics to pinpoint improvement opportunities and elevate portfolio quality maturity.

• Align execution with the segment and enterprise quality engineering strategy, standards, and reference architecture direction.

• Enhance release stability, delivery quality, automation adoption, regression reliability, validation efficiency, and stakeholder collaboration.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• A minimum of 10 years of experience in software engineering, quality engineering, testing, or related technical fields.

• At least 5 years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise settings.

• Proven experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio.

• Demonstrated success in driving quality engineering modernization, including automation, tooling, process enhancement, and metrics-driven execution.

• Strong understanding of Agile, DevOps, and CI/CD methodologies.

• Experience with API, UI, integration, regression, and end-to-end testing strategies.

• Familiarity with distributed systems and contemporary application architectures.

• Excellent communication and stakeholder management skills, with the capacity to influence cross-functional leaders.

• Experience working in matrixed organizations and leading geographically distributed teams.

• A dedicated workspace free from ongoing interruptions to protect member PHI / HIPAA information.

• Home internet connection with a minimum of 25 Mbps download and 10 Mbps upload speed.

• Willingness to occasionally travel to Humana offices for training or meetings.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness support.

• Smart healthcare decision support.