Director, Sales Operations Management – Deal Desk, Security

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead, mentor, and cultivate a team of professionals in Deals Operations and Commercial Strategy.

• Set performance objectives, career advancement plans, and operational priorities.

• Design scalable processes, tools, and templates that enhance deal quality and boost sales productivity.

• Promote collaboration, customer-centricity, and ongoing improvement.

• Personally assist with the organization’s most significant, intricate, and high-priority opportunities.

• Collaborate with Sales Leadership on commercial strategies and deal execution.

• Evaluate pricing models, proposals, and solution suggestions.

• Serve as an escalation point for complex commercial issues.

• Supervise customer-facing proposals, executive presentations, pricing summaries, and business cases.

• Ensure that commercial narratives convey value, pricing rationale, and solution proposals.

• Work alongside Product, Solution Consulting, and Sales teams to convert customer requirements into commercial solutions.

• Advise sales teams on product selection, packaging, and strategic positioning.

• Create programs that enhance seller competence in commercial discussions, pricing strategies, and proposal effectiveness.

• Develop reporting and metrics to assess the effectiveness of deal support and sales adoption.

• Optimize deal workflows and enhance sales productivity.

• Promote best practices across opportunity qualification, commercial engagement, and proposal creation.

⛳️ Requirements

• Over 10 years of experience in Sales Operations, Revenue Operations, Commercial Strategy, Deal Support, or Deal Operations.

• More than 3 years of experience leading or mentoring teams in a sales support, commercial, or operations setting.

• Experience in supporting enterprise software or SaaS companies through complex sales processes.

• Strong proficiency in pricing strategy, deal modeling, customer-facing proposal development, and commercial operations.

• Demonstrated ability to coach sales teams and influence executive stakeholders.

• Outstanding communication, leadership, and organizational abilities.

• Capability to balance strategic leadership duties with hands-on involvement in key opportunities.

🏝️ Benefits

• Employees have the option to work remotely.

• Flexible or remote work persona available.

• Career development plans provided.

• Opportunities for coaching and mentoring.

• Accessible and inclusive application experience.

• Reasonable accommodations available during the application process.