Director, Sales Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of how revenue is forecasted, assessed, and managed throughout the entire commercial engine.

• Report directly to the Chief Revenue Officer (CRO) and connect with Sales, Marketing, Finance, Customer Success, and executive leadership.

• Spearhead annual go-to-market forecasting from the ground up across all revenue streams.

• Manage forecasting methodologies for new business, renewals, and revenue expansion.

• Conduct weekly forecast reviews and ensure executive visibility into forecast precision, risks, opportunities, and pipeline health.

• Direct territory design, quota planning, and sales capacity planning efforts.

• Align sales forecasts with Finance, board reporting needs, and investor expectations.

• Create and sustain dashboards for monitoring pipeline performance, forecast achievement, sales productivity, and overall commercial health.

• Define and track sales performance metrics, providing actionable insights.

• Assess the effectiveness and return on investment of sales initiatives, programs, and investments.

• Supervise pricing approvals, deal desk processes, CPQ operations, and channel MDF programs.

• Assist in sales compensation planning, modeling, administration, and program effectiveness.

• Develop scalable quote-to-close processes while ensuring data integrity and operational consistency.

• Oversee the administration and enhancement of Salesforce, CPQ, Salesloft, ZoomInfo, and related revenue technology platforms.

• Enhance system integrations, workflow automation, reporting capabilities, and user engagement.

• Collaborate with Marketing, Customer Success, Finance, IT, and executive leadership to align operational priorities.

• Support mergers, acquisitions, and business transformation initiatives, including systems integration, reporting, compensation, and process harmonization.

• Establish a disciplined operating rhythm across the organization.

• Lead, mentor, and nurture a high-performing Revenue Operations team.

• Develop scalable processes, tools, and operational models that facilitate growth without unnecessary increases in headcount.

⛳️ Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, or Commercial Operations in software, SaaS, or subscription-based companies.

• 3+ years of leadership experience, including building and nurturing high-performing operations teams.

• Proven ownership of forecasting, planning, analytics, sales systems, territory design, compensation support, and executive reporting.

• Extensive experience supporting direct sales, channel and distribution partnerships, enterprise sales, renewals, and expansion efforts.

• Advanced proficiency with Salesforce and CPQ.

• Familiarity with Salesloft, ZoomInfo, NetSuite or similar ERP systems, and Adaptive or Anaplan.

• High-level expertise in Excel.

• Practical experience with SQL and business intelligence tools like Tableau, Looker, or Power BI.

• Proven experience in developing forecasting methodologies that can withstand scrutiny from executives, boards, and financial entities.

• Strong business acumen linking operational metrics to commercial outcomes and revenue performance.

• Exceptional communication and stakeholder management skills, including collaboration with senior executives.

• Comfortable working in a fast-paced, dynamic, and highly accountable business environment.

• Experience in a private equity-backed software company is preferred.

• Experience supporting board reporting, value creation initiatives, carve-outs, business transformations, or integration efforts is a plus.

• Exposure to pricing strategy, channel program management, MDF governance, or deal desk leadership.

• Experience aiding in M&A diligence and post-acquisition Revenue Operations integration.

🏝️ Benefits

• Fully remote work environment.

• Autonomy to create a significant impact.

• Opportunity to collaborate directly with executive leadership.

• Chance to shape Corel's commercial operating model.

• Collaborative, high-impact team atmosphere.

• Opportunity to build and enhance a modern Revenue Operations function across multiple global brands.