Director, Sales Engineering

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Drive the strategic direction of the Summit team by collaborating with key leaders in Sales, Professional Services, Customer Success, and other sales support functions.

• Identify prevalent high-value processes within the industry and mobilize the team to develop plays, assets, and strategies to maximize impact during deal cycles.

• Lead the team in executing end-to-end sales activities in deals, crafting compelling value propositions.

• Continuously enhance the team's talent to advance and grow deal cycles, regularly assessing deal patterns and identifying methods to address any bottlenecks.

• Prioritize the customer experience by empathizing with every aspect of their needs.

• Collaborate with cross-functional teams to deliver impactful, contextualized demos and powerful POCs.

• Address client concerns regarding technical capabilities, information security, operating models, program plans, resourcing, and platform architecture to bolster customer confidence and facilitate deal progression.

• Maintain high levels of customer engagement, including onsite meetings, with a strong focus on customer satisfaction and loyalty.

• Conduct workshops, business reviews, offer coaching, and proactively propose solutions to common customer challenges.

• Participate in product release cycles to advocate for new releases and provide internal feedback on the product roadmap.

• Consistently identify and develop new applications for UiPath that enhance adoption and align with customers’ business needs and strategic objectives.

• Proactively identify and resolve any issues that could impact the deal lifecycle.

• Mentor customers to become product experts and empower their teams on UiPath best practices to foster self-sufficiency.

• Work closely with other cross-functional team members to translate business needs and product requirements into innovative solutions for customers.

⛳️ Requirements

• Experience collaborating with customers in at least one of the specified industries, with knowledge of common systems and processes.

• Demonstrated experience in leading and nurturing a high-performing team towards achieving success.

• Background in a customer-facing role, such as account management or strategic consulting.

• Technical expertise with hands-on experience in digital technologies.

• Results-driven and outcome-oriented mindset, highly organized and operationally focused.

• Exceptional verbal and written communication skills.

• Strong analytical abilities and a problem-solving approach.

• Self-motivated, proactive demeanor with innovative ideas to inspire customer loyalty and adoption.

• Excellent communication and interpersonal skills with a proven track record of building strong internal and external relationships.

• Ability to handle situations with diplomacy, tact, and composure under pressure when addressing customer issues.

• Team-oriented mindset with the capability to thrive in a fast-paced environment.

• Willingness to travel up to 25%.

• Candidates must be authorized to work in the United States for this role.

🏝️ Benefits

• Flexible work arrangements

• Professional development opportunities