Director, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the deal process from the moment an opportunity is active until a signed agreement is in place, ensuring each phase has designated owners, entry and exit criteria, and anticipated timelines.

• Serve as the operational coordinator for ongoing deals, aligning Sales, Solutions, Legal, and Finance to ensure adherence to our processes, resolve obstacles, and maintain the momentum of deals.

• Recognize recurring pain points within the deal cycle and develop sustainable solutions, whether through process modifications, templates, playbooks, or enhancements to our systems.

• Set clear activity standards across Sales and Customer Success Management (CSM) while monitoring compliance, highlighting any gaps before they escalate into issues.

• Manage HubSpot as Teak's primary system of record, including data integrity, field definitions, pipeline stage logic, and user governance across Sales, Solutions, and Customer Success.

• Collaborate with Sales, Solutions, and CSM leaders to enforce CRM hygiene standards, ensuring that deal data is consistently recorded and remains usable for future analysis.

• Create and maintain a proactive planning model that provides a data foundation to convert pipeline, historical conversion rates, and capacity into trustworthy projections, scenario plans, and what-if analyses, enabling leadership to anticipate and prepare for future challenges rather than just react to past events.

⛳️ Requirements

• Minimum of 5 years of experience in Revenue Operations, Sales Operations, or a closely related role within a B2B SaaS or technology company.

• In-depth expertise in HubSpot, including custom objects, workflows, deal pipelines, reporting, and integrations.

• Proven experience managing a deal process from start to finish, including facilitating cross-functional collaboration to achieve closure.

• Strong analytical abilities to develop prioritization models and dashboards that inform decision-making, rather than merely presenting information attractively.

• Demonstrated capacity to pinpoint process friction and implement sustainable solutions, rather than temporary fixes.

• Exceptional communication skills and the ability to hold cross-functional stakeholders accountable, even without direct authority.

🏝️ Benefits

• Fully Remote Working Environment

• Competitive Salary and Equity Opportunities

• Unlimited Paid Time-off

• Two paid week-long office closures each year: from Christmas Eve through New Year’s Day, and during the Week of Fourth of July

• Medical, Dental, and Vision Benefits

• Annual Bonus Program

• 401k Matching

• $100/month for Event Ticket Purchases

• Bi-annual company retreats in wonderful locations such as San Diego, Napa, Denver, Phoenix, and Seattle