Director, Project Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of and manage the Project Management function within SOVRA's Professional Services team.

• Oversee, mentor, and assess Project Managers in a player-coach capacity.

• Ensure the achievement of quality, throughput, departmental KPIs, and initiatives for customer implementation and optimization projects across SOVRA's product lineup.

• Develop repeatable project and change management processes and templates to enhance process improvement and business analysis.

• Create and refine project artifacts, including project and milestone definitions, OKRs, WBS, POAMs, RACI, risk and change management, RAID, objectives, acceptance criteria, budgets, and timelines.

• Coordinate with stakeholders, including outsourced teams, and monitor project progress using Waterfall, Agile, Kanban, and other methodologies.

• Manage change requests, risks, corrections, strategies, and mitigation efforts while ensuring solutions align with agreed scope, stakeholder expectations, and desired outcomes.

• Collaborate with internal business units on the launch and knowledge transfer of project delivery artifacts.

• Define essential metrics and make data-driven decisions.

• Control project delivery within the established budgets and timelines.

• Foster stakeholder engagement, communication, and transparency for ongoing projects.

• Provide status updates to the C-suite and relevant stakeholders.

• Maintain accurate and up-to-date project data across project management software and Jira.

• Enhance the Project Manager role and capacity model, establish career advancement opportunities, reduce time to value, and author best practices and process enhancements.

⛳️ Requirements

• 5+ years of experience managing personnel in a Project Management function or PMO.

• A minimum of 3 years at the Director level or in a role with equivalent scope.

• Demonstrated success in delivering critical customer-facing software projects in alignment with PMP standards, including phased go-live modules or projects lasting over 6 months.

• Experience in managing projects and leading teams that include external partner workstream ownership.

• Bachelor's degree in business, engineering, technology, or another relevant field, or equivalent professional experience.

• PMP certification is required.

• Background in SaaS delivery and Agile/Scrum development methodologies.

• Experience in enterprise-level customer delivery excellence, project management, consulting, or implementation organizations.

• Proficient in project and program management techniques and methodologies.

• Experience in writing project plans, creating templates, reporting and dashboarding, communicating with executives, and delivering project visuals.

• Excellent command of enterprise-level project management software such as Workfront, Kantata/Mavenlink, or Smartsheet.

• Proficiency with Office suite tools including MS Project, PowerPoint, and Excel.

• Proven experience in developing and optimizing resource management and capacity planning models.

• Ability to travel for on-site project work within the US and Canada approximately 10% of the time.

• Must be authorized to work in the United States; work visa or transfer sponsorship is not available.

• Industry experience in Procurement, ERP, HR, Fintech, or other large enterprise software sectors is advantageous.

• Experience in public sector delivery is also a plus.

🏝️ Benefits

• Comprehensive health and medical coverage.

• Paid time off.

• Structured learning and development program.

• Paid parental leave.