Director Product Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage the operating system for the Product organization.

• Convert product strategy into efficient processes for planning, prioritization, execution, measurement, and learning.

• Facilitate connections between Product, Engineering, Design, and go-to-market teams.

• Take ownership of and enhance the product development lifecycle and operational model from ideation through discovery, development, launch, adoption, and iteration.

• Establish scalable xDLC standards, decision-making points, and lifecycle documentation.

• Promote AI-native workflows for product discovery, analysis, documentation, and execution.

• Manage annual and quarterly product planning initiatives.

• Develop prioritization and investment frameworks and ensure portfolio visibility.

• Assist in portfolio trade-off decision-making and uphold accountability for product investments.

• Define and implement product performance metrics, transforming them into actionable insights for leadership.

• Establish expectations, competencies, career frameworks, playbooks, and development programs for Product Management.

• Create operational cadences, reviews, and transparency in delivery health for Product and Engineering.

• Oversee the Product organization’s tools, workflows, data governance, and AI integration.

• Lead and nurture the Product Operations organization.

⛳️ Requirements

• Over 8 years of progressive experience in Product Management, Product Operations, product strategy, technical program management, or related software leadership roles.

• Proven experience in building or scaling Product Operations within a complex software or technology environment.

• Demonstrated capability in designing product operating models, planning processes, and portfolio governance.

• Strong grasp of modern practices in product discovery, development, and measurement.

• Experience collaborating closely with Product, Engineering, UX/Research, Finance, Sales, and Customer Success teams.

• Excellent analytical skills with the ability to transform fragmented operational and product data into insights for executives.

• Proven track record of influencing senior leaders and driving organizational change without relying solely on positional authority.

• Strong executive communication skills and the ability to clarify complex organizational challenges.

• Experience in leading and developing high-performing teams.

• Bachelor's degree or equivalent practical experience is required.

• Preference for candidates with B2B SaaS experience.

• Preferred experience in transforming product organizations towards persistent product teams and outcome ownership.

• Experience with implementing product analytics and performance frameworks is preferred.

• Preferred experience in building Product Management competency and career frameworks.

• Familiarity with AI-enabled product development workflows is preferred.

• Experience operating across both mature products and new growth businesses is preferred.

• Background in construction technology, facilities management, capital planning, procurement, or related markets is helpful but not mandatory.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and long-term disability insurance.

• Health Savings Account (HSA).

• 401(k) retirement plan.

• Equal opportunity employer.

• Reasonable accommodations available for applicants with disabilities.