Director, Product Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the execution of Helium 10’s product offerings while overseeing the product managers responsible for delivery.

• Orchestrate the exploration and implementation of innovative strategies that extend beyond Amazon marketplace sellers to encompass direct-to-consumer and multi-channel commerce, including Walmart, TikTok, and AI-driven experiences.

• Convert established priorities into a structured, resource-allocated, multi-quarter roadmap, ensuring timely and quality delivery by the team.

• Manage the new-product development process from identifying problems to validation, prototyping, piloting, and launching.

• Assess opportunities based on market size, customer insights, technical viability, and time to market; discontinue ideas that fail to meet the required standards.

• Direct the discovery, requirements gathering, feature prioritization, and delivery for DTC and omnichannel products across platforms like Shopify, owned storefronts, Google, Walmart, and social commerce.

• Identify and implement valuable AI agents, generative creative solutions, and LLM-driven workflows while focusing on adoption and quality metrics.

• Conduct weekly operational meetings, review specifications and requirements, address team obstacles daily, and pinpoint release risks.

• Lead customer engagement initiatives with sellers, brands, and agencies through interviews, advisory sessions, and field interactions.

• Keep abreast of market trends, platform modifications, and competitive insights, translating these findings into product strategy.

• Collaborate with engineering, design, data, and QA teams to fulfill roadmap commitments.

• Work alongside product marketing, growth, and sales teams on positioning, pricing, packaging, launch readiness, and user adoption.

• Establish success metrics and utilize Amplitude, Tableau, and SQL for measuring user adoption, retention, and revenue impact.

• Present results, insights, and recommendations to executive stakeholders.

• Oversee, mentor, and nurture the global product management team across U.S. and China divisions.

• Set unified standards for discovery, documentation, prioritization, expectations, and career development.

⛳️ Requirements

• 12+ years in product management, including at least 5 years in senior leadership roles, with experience managing both individual contributors and managers globally; alternatively, a minimum of 10 years in product management, including 3 years of direct management of product managers in a SaaS, e-commerce, or data platform environment.

• Proven experience in launching new products or business lines that capture a new audience or revenue stream.

• A strong history of delivering a multi-team roadmap on schedule and maintaining quality across various feature areas.

• In-depth understanding of e-commerce in marketplace models (Amazon, Walmart, TikTok) as well as direct-to-consumer models (Shopify, owned storefronts).

• Proficient in AI- and ML-enabled products, including agents, generative creative, and LLM-driven workflows.

• Excellent skills in customer discovery, including conducting interviews, focus groups, qualitative analysis, and making evidence-based decisions.

• Experience in directly managing distributed product teams and influencing engineering and design teams outside of the reporting structure.

• Strong analytical skills using Amplitude, Tableau, or SQL.

• Familiarity with agile product development methodologies.

• Exceptional operational execution, attention to detail, and communication skills to influence senior stakeholders effectively.

• Position located in the United States with regular, direct customer interaction.

• Extensive knowledge of marketplace e-commerce, direct-to-consumer e-commerce, and SaaS product-led growth environments is highly preferred.

🏝️ Benefits

• Flexible Paid Time Off

• Paid Holidays and Floating Holidays

• Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance, and Pet Insurance

• 401k with Employer Match

• Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization

• Paid Parental Leave

• Company-subsidized membership to Wellhub and Peloton

• Fertility and family-building support through Carrot

• Additional annual bonus compensation through one of Pacvue’s highly attractive incentive plans