Director, Product

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of VBCOS, encompassing prioritization, next-best-action logic, the underlying data model, and the user experience.

• Establish the tool’s data model, including relationships, data sources, and requirements for data quality.

• Collaborate with data and analytics teams to identify and evaluate source systems, determining what can be utilized or must be developed or refined.

• Create and present clickable prototypes to market teams, clinical teams, and leadership.

• Work closely with engineering and data teams on design, delivery, testing, release, and performance post-launch.

• Integrate stakeholders from risk adjustment, quality, clinical, growth, market operations, and patient engagement into a structured plan.

• Convert operational challenges into product requirements and articulate product decisions to market leaders and executives.

• Manage the feedback loop and leverage user behavior to enhance product logic.

• Determine the role of AI in workflows and oversee evaluation, guardrails, and measurement.

• Promote adoption among market and clinical teams through super-user groups, training, and change management initiatives.

• Deliver executive-level updates, risk assessments, and strategic recommendations.

• Launch the platform’s MVP and the initial user group within a year.

• Develop the product roadmap and expansion strategy.

• Set up performance tracking for adoption, action completion, and downstream effects.

• Incorporate platform data back into prioritization models.

• Create a process for collecting, triaging, prioritizing, and resolving user feedback.

⛳️ Requirements

• Over 8 years of experience in product management, with a background in both software and data or analytics products.

• Proven history of developing and maintaining internally created software, including managing the release process, enhancement cycles, performance monitoring, and technical debt considerations.

• Strongly preferred experience in Medicare Advantage and value-based care, specifically in risk adjustment, quality, or care management workflows.

• Practical knowledge of a modern data stack, including Snowflake, dbt, and a BI layer such as Sigma, Looker, or Tableau.

• Experience in prototyping using tools like Claude Design, Figma, Replit, or Lovable.

• Familiarity with AI or LLM-enabled features in a production environment, including prompt and retrieval design, evaluation, testing approaches, and human-in-the-loop models.

• Proficient with Jira or Linear, Figma, Git, API integration, and agile or iterative project delivery.

• Knowledge of healthcare data and systems, including claims, EMR integrations, and CRM/patient engagement platforms.

• Strong problem-solving skills and resourcefulness when dealing with incomplete information.

• Exceptional written and verbal communication skills, capable of tailoring messages for audiences from individual contributors to senior leadership.

• Ability to excel in a fast-paced startup environment with changing priorities.

• Experience in leading through influence across various functions.

• Must have authorization to work in the United States without current or future visa sponsorship.

• Must currently reside in the United States.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Generous time off plans

• Development program starting with onboarding and continuing throughout your career