Director – Participant Recruitment & Engagement

This is a fully remote position, open to applicants in Florida.

📋 Description

• The Director/Senior Director, Participant Recruitment & Engagement will spearhead the strategic leadership, development, and implementation of initiatives aimed at participant recruitment, engagement, and retention that bolster clinical trial enrollment goals within Clinical Pharmacology Services.

• Oversee the design and enhancement of multi-channel participant acquisition campaigns, which encompass digital marketing, social media, referral programs, community outreach, database re-engagement, and strategic partnerships.

• Work in collaboration with both internal and external stakeholders to create participant-focused marketing strategies that boost awareness, engagement, and conversion rates.

• Ensure that recruitment strategies are customized to meet the needs of targeted participant populations and are in alignment with protocol requirements and site capacity.

• Establish best practices for participant communications, brand messaging, and the execution of recruitment campaigns.

• Formulate participant engagement and retention strategies that enhance conversion rates, satisfaction, and study completion rates.

• Propel initiatives aimed at improving the overall participant journey from initial inquiry to study completion.

• Analyze key performance indicators such as lead generation, conversion rates, enrollment metrics, retention metrics, cost-per-enrollment, and campaign ROI.

• Assess and implement innovative recruitment technologies and marketing solutions to strengthen outreach and engagement efforts with participants.

⛳️ Requirements

• A University/College Degree (preferably at the postgraduate level in Life Sciences) or certification in a relevant allied health profession (e.g., Nursing, medical or laboratory technology) from a recognized institution, or equivalent education and experience.

• Comprehensive knowledge and understanding of global drug development and the clinical trial project management process, particularly concerning patient recruitment and retention.

• Extensive practical knowledge of ICH-GCP Guidelines, including pertinent international requirements and guidelines for conducting global clinical development programs.

• Familiarity with aspects of business development, including time and cost estimates, bid defense, and contracts.

• Demonstrated ability to comprehend and convey corporate policies effectively.

• In-depth knowledge of time and cost estimate development along with pricing strategies.

• Proven experience in participant recruitment, healthcare marketing, consumer marketing, patient engagement, clinical trial recruitment, or similar fields.

• Experience in designing and executing digital marketing, demand generation, customer acquisition, or participant engagement campaigns.

• Strong grasp of participant acquisition funnels, conversion metrics, campaign analytics, and audience segmentation.

🏝️ Benefits

• Flexible work arrangements

• Professional development opportunities