Director of Supply Chain – Global Logistics

This is a fully remote position, open to applicants in Washington.

📋 Description

• Oversee the comprehensive movement of donated and procured goods through the global distribution network.

• Create and manage demand planning models that link program planning, donor pipelines, suppliers, partners, and community needs.

• Implement inventory controls, enhance stock rotation, reduce warehousing costs, and address expiration risks.

• Administer a pre-positioned Disaster Response Reserve.

• Coordinate donor offer matching, freight contracting, field receiving, inventory verification, distribution, and financial closure.

• Supervise US recipient partner networks and warehouse operations.

• Manage European and international cross-border logistics, including import/export requirements and customs compliance.

• Develop and execute strategies for expanding supply chain capacity in Europe.

• Cultivate relationships with carriers and brokers, managing rates, SLAs, detention, damage, and freight claims.

• Oversee the logistics technology stack, which includes Salesforce, NetSuite ERP, Smartsheet, SharePoint, and WMS.

• Standardize data collection, partner reporting, and digital submissions; deploy AI-assisted automation.

• Create executive dashboards and convert supply chain data into operational insights.

• Identify and resolve bottlenecks and operational challenges throughout the supply chain.

• Develop and enforce standard operating procedures for tracking movement, inventory control, and bill of lading submissions.

• Collaborate with Finance on inventory management, documentation, general ledger alignment, reconciliation, and financial closeout.

• Maintain documentation in compliance with IRS standards and assist during audits.

• Uphold no-resale and recall protocols while ensuring compliance with EAR/OFAC regulations and denied-party screening.

• Establish performance criteria for partners, including scorecards, audit frameworks, onboarding toolkits, training modules, and support pathways.

• Suggest corrective actions for partner compliance or safety concerns.

• Recruit, mentor, and lead the global logistics team.

• Collaborate with Logistics, Programs, Finance, Operations, and Corporate Relations, providing strategic insights to C-Suite leadership.

⛳️ Requirements

• A Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is required.

• A minimum of 10 years of progressive leadership experience in global supply chain and logistics management.

• Professional certification such as APICS/ASCM CSCP or CPIM, ISM CPSM, or Certified Humanitarian Logistician (CHL) is strongly preferred.

• Demonstrated ability to troubleshoot effectively in dynamic NGO or humanitarian environments.

• Strong skills in team building with a collaborative approach to working across departments.

• Proven experience with ERPs, particularly NetSuite.

• Proven experience with CRMs, especially Salesforce.

• Experience with WMS platforms is essential.

• Proficiency in Microsoft Office Suite.

• Capability to integrate spreadsheets and Smartsheet into enterprise systems and AI-assisted workflows.

• Expertise in US freight and warehousing networks.

• Practical knowledge of international cross-border logistics, customs, and trade compliance.

• Understanding of inventory valuation, audit preparedness, financial reconciliation, and managing donor-restricted goods.

• Ability to balance immediate operational field demands with long-term organizational change.

• A strong commitment to the mission of Greater Good Charities.

• Availability to work 40 hours per week from 9 am–5 pm in the employee's time zone, Monday through Friday.

🏝️ Benefits

• 13 paid national holidays.

• Sick leave.

• Paid vacation.

• Parental leave.

• 401K.

• Life insurance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• Fully remote work arrangement.

• 30% travel, including domestic and international travel.