Director of Sales Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the operational foundation of the sales organization.

• Ensure that the sales team has the necessary data, processes, systems, and compensation structures to operate efficiently.

• Collaborate with Sales, Finance, and Leadership teams.

• Convert data into actionable insights that promote revenue growth and operational excellence.

• Take ownership of designing and delivering sales performance dashboards and reports.

• Monitor essential metrics such as pipeline health, win rates, deal size, sales cycle, and quota attainment.

• Analyze performance trends and share insights with leadership.

• Standardize reporting definitions across different teams.

• Enhance reporting automation and improve data accessibility.

• Assist with ad hoc analysis requests from Sales and Finance leadership.

• Lead, coach, and develop a team of BDRs.

• Establish and monitor performance metrics for outreach and pipeline generation.

• Conduct regular performance evaluations and team meetings.

• Create BDR playbooks that include outreach strategies and handoff processes.

• Collaborate with Marketing on targeting, campaign follow-up, and lead routing.

• Facilitate onboarding and ramp-up programs for new hires.

• Oversee activity within CRM and sales engagement platforms.

• Assist in the design and administration of sales compensation plans.

• Coordinate commission calculations and payouts with Finance.

• Maintain documentation of compensation structures.

• Analyze and model potential changes to compensation plans.

• Prepare regular sales reports and business reviews for leadership.

• Ensure CRM data quality through governance and process enhancements.

• Build and maintain forecasting models utilizing historical and pipeline data.

• Identify potential risks and opportunities in revenue projections.

• Contribute to annual planning processes, including quota setting and territory design.

⛳️ Requirements

• 3–6 years of experience in Sales Operations, Revenue Operations, or a related field.

• Experience in supporting or managing BDR/SDR teams.

• Knowledge of sales compensation processes.

• Strong experience with CRM systems, especially HubSpot.

• Advanced skills in Excel / Google Sheets.

• Preferred experience with BI tools such as Tableau, Looker, or Power BI.

• Familiarity with sales engagement platforms like Outreach, Salesloft, or Apollo.

• Excellent analytical, organizational, and communication skills.

• U.S. Citizenship is required.

• Experience in the cybersecurity industry is strongly preferred.

🏝️ Benefits

• Minimal travel required (<10%).